Head of Loyalty Program
Job Description
Title: Head of Loyalty Program
Company Name: SSLCOMMERZ Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ BBA / MBA major in Marketing / Communication
Experience Requirements:
∎ At least 10 year(s)
Job Responsibilities:
∎ Plan, develop and manage a customer loyalty program. This will include strategy, challenge and reward fulfillment, challenge creation, advocate engagement, and program status reporting.
∎ Leverage knowledge of customer segments, personas and journeys to design relevant challenges and experiences on the loyalty platform and through targeted customer communications.
∎ Manage platform engagement including challenge approvals, reward redemptions, discussion replies, posts and likes.
∎ Lead goal loyalty campaigns to drive referrals, references, testimonials, reviews, surveys, product feedback and social shares that aligned to customer marketing plans and goals.
∎ Lead theme loyalty campaigns to increase engagement and stickiness
∎ Support cross sell and upsell goals through the loyalty platform.
∎ Manage customer communications through the loyalty platform, email, direct mail and virtual events that ladder up to a customer marketing strategy.
∎ Develop and implement targeted customer communications through muli-touch digital channels. This will require a strong background in messaging, creative and digital execution.
∎ Measure, analyze and optimize programs to drive engagement and business results.
∎ Assist with other customer marketing programs and events as needed in support of the Customer Marketing team charter.
Additional Requirements:
∎ Ten (10) years' experience in relevant field; preferred in IT enable service organization.
∎ Skills / Knowledge:
∎ Strong passion for serving and understanding customers
∎ Creative marketing and communications skills to engage and motivate customer advocates.
∎ Interpersonal skills to help them nurture customer relationships and work with cross-functional teams.
∎ Excellent project and program management skills
∎ Effective verbal and written communication skills
∎ Must be a team player and can get along with the co-workers.
∎ Must be punctual, well-groomed and have good manners.
∎ Must be able to prioritize tasks to finish the assigned projects within the given timeline.
∎ Must be innovative, easygoing, hardworking and compliant with business ethics.
∎ Good knowledge in MS-Word, Excel, PowerPoint, Internet and Email.
Salary:
∎ Attractive salary for deserving candidate
Compensation & Other Benefits:
∎ Mobile & internet Allowance
∎ Medical allowance
∎ Lunch & Breakfast Facilities: Partially Subsidize
∎ Yearly Two Festival Bonus
∎ Annual Leave Encashment
∎ Free Health Checkup
∎ Five days in a week
∎ Others benefits as per company policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Aug 2021
Company Information:
∎ 5 Aug 2021
∎ SSLCOMMERZ Limited
∎ Address : 93 B, New Eskaton Road, Dhaka - 1000
∎ Web : www.sslwireless.com
Category: Marketing/Sales
: If you think you are the right person for this position, send your CV @ [email protected]. Mention the applied position in the subject line.
Source: bdjobs.com
Deadline Expired on 20th Aug 2021
Similar Jobs
Senior Executive- Brand
Executive/Sr. Executive - Sales & Marketing
Asst. Manager (Sales) & Sr. Executive (Sales)
Head of Region (Sr. Sales Manager Level), Pharma
Area Manager
Executive (Sales & Marketing)
Officer-Sales & Marketing
Distribution Support Officer
Senior Executive
Distribution Manager (Telecom Distribution)
Medical Information Officer (MIO), Sales & Marketing
Marketing Executive (Male)
Sr. Executive/ Executive- Digital Marketing
Marketing Officer
ট্রেড মার্কেটিং সুপারভাইজার (TMS)
Marketing Officer (Water Pump)
Sales Officer (Animal Health Division)
Digital Marketing Manager
Chief Marketing Officer
POS Supervisor (Wholesale Club Ltd.)
Executive/Sr. Executive (Sales & Marketing)
Manager/ Sr. Manager, Marketing and Sales (Oriental Real Estate Ltd.)
Social Media Manager
Sales Executive
Asst. Manager - Sales & Marketing (Trims & Garments Accessories)
Jr. Sales Executive/Sales Executive (Showroom)
Sr. Executive/ Executive , Marketing & Sales [Office Furniture]
Zonal Sales Manager, Hygiene Products
Marketing Executive
Head of Marketing
Director- Sales (Electronics & Automobiles)
Territory Manager
Sales Manager/Deputy Sales Manager
Medical Promotion Officer
Officer/ Executive - Chicks & Feed Sales
Engineer (Sales, Marketing & Service)
Sr. GM/ GM - (Head of Sales), RLDL
Sales Officer, Rice Business
Senior Executive/ Assistant Manager (Brand & Communications)
Executive/Sr. Executive Sales and Marketing
Facebook Group