Head of Enterprise Applications Management
Job Description
Title: Head of Enterprise Applications Management
Company Name: BRAC Bank Limited
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Post-graduation from a reputed university with a satisfactory academic track record;
∎ Degree in Bachelor of Science (B.Sc.) or Master of Science (M.Sc.) in Computer Science and Engineering (CSE) or equivalent degree will be preferred;
Experience Requirements:
∎ 10 to 12 year(s)
Job Responsibilities:
∎ Lead, supervise and manage the application management team to ensure that IT applications are designed, built, deployed, and performed efficiently in line with the organization's business and financial needs;
∎ Responsible for ensuring overall application management and smooth operations and support (service request, technical support, incident & problem management), system availability following the agreed SLA & KPIs, and management reporting, and managing IT applications including licensing, products, services, and regulatory compliance;
∎ Develop and maintain relevant performance metrics to assess the system and data integrity including release planning, execution, and quality assurance;
∎ Develop and maintain strong working relationships with business stakeholders at all levels to understand their business drivers and work to deliver/promote technical solutions as appropriate;
∎ Develop and drive a high-level application management strategy that ensures high-quality support at a fast pace, as well as take a hands-on approach to implement that strategy;
∎ Assist and ensure to provide best-in-class support services to ensure the prompt resolution of all requests in line with the service/operational level expectations;
∎ Ensure change control for applications and ensure thorough system/UAT testing before a full and controlled release lead, hire, train, develop, organize and motivate the enterprise systems management team;
∎ Manage supplier and vendor relationships to ensure that existing applications are optimized to meet business needs;
∎ Ensure compliance with controls, policies, and procedures as per auditors' and monitor's recommendations;
∎ Follow and establish best practices such as ISO, service management, and ITIL standards.
Additional Requirements:
∎ Minimum 10 to 12 years of solid experience in application management/ maintenance/ development and team leader in a large information technology environment;
∎ Experience in working in the financial or telecom industry is preferable;
∎ Strong leadership and team management capability;
∎ Solid experience in managing, maintaining, and developing applications such as banking applications, ERP, mobile apps, document management systems, loan origination systems, and internet banking applications;
∎ Hands-on experience in ISO, ITIL, service management, availability, and release management;
∎ Sound knowledge of the application architecture, development life cycle, development languages (i. e. .Net, Java), and databases (i. e. Oracle, SQL server);
∎ Ability to work under pressure, problem-solving and team player;
∎ Can-do attitude; proactive and passionate;
∎ Good communication and interpersonal skills;
∎ Customer-centric, results-oriented, and self-propelled.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 12 Nov 2022
Company Information:
∎ 5 Nov 2022
∎ BRAC Bank Limited
∎ Business : BRAC Bank, the pioneer of SME Banking in Bangladesh, delivers a full array of banking services to individuals and business entities. Its financial results, along with the best credit rating from the top-rated global and local agencies and multiple best financial report awards, speak of the bank`s aspiration, transparency, and teamwork towards becoming the best bank in the country.
Category: Bank/Non-Bank Fin. Institution
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