Guest Service Executive (Call Center)

Job Description

Title: Guest Service Executive (Call Center)

Company Name: E-Zone HRM Limited

Vacancy: --

Age: At most 32 years

Job Location: Dhaka

Salary: Tk. 24000 (Monthly)

Experience:

Published: 2026-01-07

Application Deadline: 2026-02-05

Education:

    • Bachelor/Honors
  • Bachelor’s degree with a minimum CGPA of 2.80



Requirements:

Skills Required:

Additional Requirements:
  • Age At most 32 years
  • Strong communication skills in both Bangla and English

  • Working knowledge of MS Word and MS Excel

  • Positive mindset, team player, and ability to work under pressure



Responsibilities & Context:

Begin your career by joining as a Guest Service Executive (Call Center) at a renowned Private Commercial Bank under the E-Zone Contract, offering a valuable opportunity to gain hands-on experience and develop strong customer service skills.

Working Days: 5 days per weekz

Working Hours: Roster-based / Shift duty (8 hours)

Key Responsibilities:

  • Handle customer calls professionally and efficiently

  • Address customer inquiries and resolve complaints

  • Maintain accurate and up-to-date call records

  • Conduct follow-ups and support lead generation

  • Meet and maintain assigned performance targets



Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Bank/ Non-Bank Fin. Institution

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