Guest Service Executive

Job Description

Title: Guest Service Executive

Company Name: A Reputed Private Commercial Bank

Vacancy: --

Age: 24 to 32 years

Job Location: Dhaka

Salary: Tk. 24000 (Monthly)

Experience:

Published: 2025-10-11

Application Deadline: 2025-10-31

Education:

    • Bachelor degree in any discipline


Requirements:

Skills Required:

Additional Requirements:
  • Age 24 to 32 years
  • Prior customer service experience will be an added advantage but not mandatory
  • Passionate about customer service
  • Excellent inter-personal skills along with adequate command over both English & Bengali language
  • Competent in using MS Office applications


Responsibilities & Context:

The candidate will be under 3rd party payroll

Duty Time: Roster basis (Any Shift-Day/Night), only for Female maximum working time schedule 10.00PM

Responsibilities:

  • Responsible to provide customer service over the phone
  • Responsible to handle callers' queries, complaints and requests through inbound and/or outbound calls
  • Maintain high standard of call quality as per the requirement of the department/organization
  • Responsible to document all call information according to standard operating procedures
  • Perform any other operational task assigned by the supervisor/higher authority


Job Other Benifits:

    Employees will get BDT4000-6000 incentive for high performance



Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Bank/ Non-Bank Fin. Institution

Interested By University

University Percentage (%)
National University 13.97%
University of Dhaka 3.46%
Jagannath University 2.40%
University of Chittagong 1.37%
Jahangirnagar University 1.32%
Dhaka College 1.13%
Eden Mohila college 0.98%
Daffodil International University (DIU) 0.97%
University of Rajshahi 0.84%
Rajshahi University 0.82%

Interested By Age Range

Age Range Percentage (%)
20-30 76.26%
31-35 20.75%
36-40 2.07%
40+ 0.49%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 6.59%
20K-30K 89.93%
30K-40K 2.82%
40K-50K 0.36%
50K+ 0.30%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 38.81%
0.1 - 1 years 12.34%
1.1 - 3 years 21.78%
3.1 - 5 years 13.38%
5+ years 13.70%

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