Guest Delight Manager
Job Description
Title: Guest Delight Manager
Company Name: Jubilant Golden Harvest Ltd.
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline, Diploma in Hotel Management
Experience Requirements:
∎ 7 to 10 year(s)
∎ The applicants should have experience in the following area(s):
fast food chain, Food Chain shop, Hotel & Restaurant
Job Responsibilities:
∎ Role models expected behavior and coaches team on hospitality standards
∎ Ensures the restaurant meets safety, sanitation, and cleanliness standards during shift
∎ Ensures self and team handles all Guest concerns
∎ Solicits and listens to all Guest feedback and provides information to the Guest
∎ Empowers the team to satisfy Guest needs and resolve concerns
∎ Removes barriers to delivering Hospitality behaviors during shift
∎ Treats all team members fairly and with respect
∎ Supports the training of new team members
∎ Recognizes team members for team contributions
∎ Holds team members accountable for their behavior and performance during shift
∎ Provides coaching to team members to improve performance during shift
∎ Provides communication to the team about goals and performance for shift
∎ Brings staffing and performance issues to the attention of the Guest Delight Manager
∎ Stays focused on the Guest and accomplish all work assignments with excellence
∎ Responds positively to coaching and direction have given
∎ Takes accountability for understanding all in-store marketing promotions
∎ Executes new product rollouts including selling to Guests and product execution
∎ Ensures the restaurant is well maintained including cleanliness during shift
∎ Utilizes appropriate suggestive selling
∎ Brings product issues to the attention of Guest Delight Manager
∎ Acts quickly to solve problems in the area of responsibility
∎ Provides feedback and suggestions to improve restaurant performance
∎ Is flexible with work schedule as business needs change including taking breaks
∎ Understands and complies with all procedures and policies
∎ Participates in action plans to address issues and opportunities
∎ Seeks to understand goals and results and how they personally contribute to them
∎ Discusses issues with other managers
∎ Discusses the shift plan with the team
∎ Involves the entire team by communicating goals, results, and action plans
∎ Makes adjustments to assignments during the shift to achieve goals
∎ Ensures self and team handles all Guest concerns
∎ Ensures each shift is appropriately staffed to meet
Additional Requirements:
∎ Age 27 to 33 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 28 Feb 2021
Company Information:
∎ 11 Feb 2021
∎ Jubilant Golden Harvest Ltd.
∎ Address : Plot : 222, Ground Floor, Tejgaon Industrial Area, Tejgaon, Dhaka-1208, Bangladesh.
∎ Business : International Pizza chain Restuarant
Category: Production/Operation
:
Source: bdjobs.com
Deadline Expired on 28th Feb 2021
Similar Jobs
Asst. Manager (QC & QMS) - Mymensingh Factory
Asst. Officer/Officer (Production) in Akij Biax Films Ltd. (Factory) in Mymensingh
Executive, Production (Beverage)
Executive, Engineering
Assistant Manager - Sewing (For Garments Factory)
Sub Asst. Engineer/ Asst. Engineer (Production), Paper & Tissue
Engineer/Senior Engineer - Mechanical (Maintenance)
Manager (Operation)
Assistant Analytical Chemist (Savar Lab)
Manager - Operation (Sea World, Foy's Lake Complex, Chattogram)
Manager (Planning)
Production Manager
Factory Operation Manager (Auto Bricks)
Management Trainee Officer (IPE)
Deputy Manager/Manager-Production, Sonargaon Printing and Packaging Limited
GM Assistance (Production).
Executive/ Senior Executive, Quality Assurance
Assistant General Manager - Operation (Knit Garments)
Head of Project/ DGM (FMCG)
Electrical Engr. (Expert in tissue paper and converting Plant)-UK Bangla Paper Ltd.
Operator (Toilet tissue, towel, clinical bed Roll converting)-UK Bangla Paper Ltd.
Lab Attendant, ACI Salt Factory (Toiletries Plant)
Warehouse Supervisor
AGM (Head of Operations)
Pharmacist
Floor/ Production Supervisor, Oriental Ecowoods Ltd.
Officer, Production (Aarong Dairy)
Assistant Manager- Plastic
Officer/Junior Officer-Agricultural Production
Chemist
Officer/ Technician - Quality Control (QC)
Planning Manager / IE (Woven)
Technician/ Asst.Technician
R&D Specialist, Bakery
Hygiene and Sanitation Supervisor
অপারেটর - তেজগাঁও, উত্তরা (ঢাকা)
Executive/Sr. Executive, Product Development
Asst. Manager / Manager - Quality
AGM - Production (Spinning)
Manager/ Sr. Manager (Spinning Production)
Facebook Group