GBV Case Worker

Job Description

Title: GBV Case Worker

Company Name: Friends in Village Development Bangladesh (FIVDB)

Vacancy: 1

Age: 18 to 35 years

Job Location: Cox`s Bazar (Teknaf)

Salary: Tk. 45000 - 50000 (Monthly)

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): NGO

• Bachelor of Social Science (Pass) in Social Science, Psychology

• At least 2 years
• The applicants should have experience in the following business area(s): NGO

• Age 18 to 35 years

• Minimum of two years of experience in community-level implementation of GBV Case Management focused development or humanitarian projects.

• Fluency in English and Bangla (reading and writing); knowledge of the local Cox’s Bazar dialect an advantage.

• Willingness to travel extensively in the targeted camps in Teknaf.

• Approachable, attentive listener and easily accessible for community communication.

• Demonstrates honesty, fosters openness and transparency, and upholds the highest standards of integrity.

• Ability to work independently and as a team player, and to work with disaster-affected communities in a sensitive and participatory manner

• Empathy, cultural sensitivity, accountability, respect for diversity, and a strong commitment to safeguarding, survivor and child dignity, and humanitarian principles

• Promote and develops innovative solutions.

• Willing to take calculated risks with discipline.

• Has awareness and sensitivity to gender and diversity

Key Area 1: Case Management & Survivor Support

• Identify, receive & respond to urgent & high risk GBV & Child protection concerns through safe and ethical means, ensuring timely referral to specialized services following survivor-centered approaches.

• Conduct comprehensive needs and risk assessments and develop individualized case action plans.

• Provide psychosocial first-line support (PFA) and ongoing case follow-up.

• Ensure timely and appropriate referrals to health, legal, psychosocial, shelter, protection and other critical services.

• Maintain strict confidentiality and informed consent at all stages of case management.

• Implement problem management plus session

• Support GBV prevention activities, including awareness and other community-based interventions as assigned.

Key Area 2: Documentation & Reporting

• Maintain accurate and up-to-date case files, intake forms, consent forms, and follow-up records without collecting identifiable survivor data beyond necessity.

• Prepare regular case management reports and submit them to the supervisor in a timely manner.

• Support safe data collection and contribute to GBVIMS as required.

Key Area 3: Community Engagement & Coordination

• Work closely with community volunteers, Community outreach officers, and women-friendly spaces to identify vulnerable individuals.

• Participate in GBV working group meetings, case conferences, and coordination forums as assigned.

• Strengthen referral pathways through coordination with NGOs, INGOs, UN agencies, and service providers.

Key Area 4: Capacity Building & Awareness

• Support GBV awareness sessions and life skills activities for women and girls.

• Contribute to community-based GBV prevention initiatives in collaboration with the project team.

Key Area 5: Safeguarding & Compliance

• Adhere strictly to GBV guiding principles of safety, confidentiality, respect and non-discrimination, safeguarding policies, child protection standards, and organizational codes of conduct.

• Ensure accountability to affected populations (AAP) and promote a do-no-harm approach in all activities.

• Report safeguarding concerns and incidents promptly in line with organizational procedures.

• Any other tasks assigned by the Supervisor