Front Office Supervisor / Sr. Executive

Job Description

Title: Front Office Supervisor / Sr. Executive

Company Name: Hotel Sea Moon

Vacancy: --

Age: 22 to 35 years

Job Location: Cox`s Bazar

Salary: Negotiable

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant, Coffee Shop, Catering

• Bachelor/Honors
• Diploma

• Bachelor’s degree in any discipline.

• Diploma in Hotel Management will be an added advantage.

• 2 to 4 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant, Coffee Shop, Catering

• Age 22 to 35 years

• 2–4 years of experience in Front Office operations.

• Candidates with supervisory experience in reputed hotels will get preference.

• Smart, well-groomed, and guest-oriented personality.

• Excellent communication skills in English and Bangla.

• Computer literate (knowledge of PMS software preferred).

• Ability to work in shifts, weekends, and under pressure.

Department: Front Office / Guest Relations

Location: Kolatoli, Dolphin Circle, Cox’s Bazar.

Job Responsibilities:

• Supervise and coordinate daily front office operations.

• Ensure smooth guest check-in, check-out, and room allocation.

• Maintain excellent guest service standards and handle guest complaints professionally.

• Monitor staff performance and ensure grooming & service standards are maintained.

• Coordinate with Housekeeping, Maintenance, and F&B departments for guest satisfaction.

• Prepare daily reports (arrival, departure, occupancy, revenue, etc.).

• Train and guide front office team members when required.

• Maintain proper records and ensure compliance with company policies.

• Salary: Negotiable (based on experience and skills)

• 2 Festival Bonus

• Service Charge

• Meals and accommodation

• Career growth opportunities