Front Office In-Charge/Supervisor
Job Description
Title: Front Office In-Charge/Supervisor
Company Name: White Park Hotel & Suites
Vacancy: 02
Age: 22 to 40 years
Job Location: Cox`s Bazar, Chattogram (Chattogram Sadar)
Salary: Tk. 18000 - 25000 (Monthly)
Experience:
- At least 4 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Resort
Published: 2026-04-10
Application Deadline: 2026-05-09
Education:
- Diploma in Hotel Management
- Bachelor/Honors
Requirements:
- At least 4 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Resort
Skills Required: Communication,COMPUTER OFFICE MANAGEMENT,Customer Relationship Management,Working under pressure
Additional Requirements:
- Age 22 to 40 years
Responsibilities & Context:
Responsible for overall Front Office operations
Supervise Front Desk activities, including guest check-in and check-out
Handle room reservations, room availability, and daily allocation
Coordinate with Housekeeping for accurate room status checks
Resolve guest complaints and operational issues professionally
Collect guest feedback during and after stay to improve service quality
Monitor, manage, and report online/offline guest reviews (OTA, Google, feedback forms)
Share guest feedback analysis with Management / GM for service improvement
Communicate and discuss daily operational matters with GM / Management
Perform Duty Manager responsibilities when assigned by Management
Prepare and submit weekly operational, occupancy, and feedback reports
Ensure hotel SOPs, service standards, and policies are properly followed
Supervise front office staff and manage duty rosters
Job Other Benifits:
- Mobile bill
- Salary Review: Yearly
- Festival Bonus: 2
Food & Accomodation
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
