Front Office Executive (Resort)
Job Description
Title: Front Office Executive (Resort)
Company Name: Dhali's Amber Nivaas Ltd.
Vacancy: 01
Job Location: Munshiganj (Sirajdikhan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Hotel Management, MS Word/ Excel/ PowerPoint/ OneNote
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Front Desk, hotel booking
∎ The applicants should have experience in the following business area(s):
Resort
Job Context:
∎ Dhali`s Amber Nivaas
∎ A renowned Luxury resort in Bangladesh. Its Located in Baherkuchi, Ichapura Road, Sirajdikhan, Munshiganj with the largest swimming pool in Bangladesh. Just 50 minutes drive away from the Dhaka.
Job Responsibilities:
∎ Greet and welcome guests promptly in a warm and friendly manner
∎ Speak with guests and staff using clear and professional language
∎ Mitigate any questions regarding menu and assist with menu selections
∎ To exercise effective listening to capture relevant information and provide a premium experience for the guest
∎ Attend to special guests (e.g. VIPs) and answer their inquiries
∎ Maintain a polite and humble personality while attending to the guests
∎ Check the amenities for their quality and proper provision to leave no ground for complaints from the guests
∎ Actively listen to and resolve complaints
∎ Knows all safety and emergency procedures, Is aware of accident prevention policies.
∎ Maintains the cleanliness and neatness of the front desk area.
∎ Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work
∎ To maintain guest Check-in & Check-out by software
∎ To generate the room keys cards
∎ Coupon sales & distribution for guests
∎ Ability to receive Phone call & Online reservation.
∎ Ability to report to management.
Additional Requirements:
∎ Age at least 28 years
∎ Both males and females are allowed to apply
∎ Experience at NICE hotel management software
∎ Ability to work under pressure
Salary: Negotiable
Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 May 2022
Company Information:
∎ 21 Apr 2022
∎ Dhali's Amber Nivaas Ltd.
∎ Address : Ichapura, Sirajdikhan, Munshiganj, Dhaka.
∎ Web : www.dhalisamberresort.com
Category: Hospitality/ Travel/ Tourism
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