Front Desk Supervisor

Job Description

Title: Front Desk Supervisor

Company Name: Rose View Hotel

Vacancy: 1

Job Location: Sylhet (Sylhet Sadar)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 5 to 10 year(s)
∎ The applicants should have experience in the following area(s): Hotel front desk, Hotel Management
∎ The applicants should have experience in the following business area(s): Hotel

Job Context:
∎ We are looking for a friendly, professional, and customer-oriented front office manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts.
∎ You need to have good people skills, a professional appearance, and be highly organized to be a successful front office manager. The ideal candidate will have previous customer service and office management experience.

Job Responsibilities:
∎ Supporting, training, and supervising front office staff.
∎ Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
∎ Handling customer complaints and special requests.
∎ Scheduling staff shifts and managing other HR-related tasks.
∎ Maintaining an orderly appearance throughout the reception area.
∎ Monitoring stock and ordering office supplies, including stationery and information leaflets.
∎ Preparing monthly management reports on customer feedback, bookings, and cancellations.
∎ Managing the departmental budget.
∎ Updating files and records.
∎ Enforcing all cash-handling, checking, and credit procedures.

Additional Requirements:
∎ Age 30 to 40 years
∎ Only males are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Mar 2022

Company Information:
∎ 8 Mar 2022
∎ Rose View Hotel
∎ Address : Sahjalal Uposohor, Sylhet-3100 (+880821721835)
∎ Web : www.roseviewhotel.com
∎ Business : Pioneer of prestige service.

Category: Hospitality/ Travel/ Tourism

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