Floor Supervisor
Job Description
Title: Floor Supervisor
Company Name: Lavender Online
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduate, preferably Business or Management Graduate
Experience Requirements:
∎ 2 to 3 year(s)
Job Context:
∎ Floor Supervisor is responsible to ensure optimum customer satisfaction and availability of quality products through a motivated team to maximize organizational performance and achieve desired business objectives. He/she is required to evaluate & improve the departmental efficiency in adherence to SOPs on a continual basis & work towards achieving targets.
∎ Reports to Manager / Asst. Manager - Outlet
∎ Function Operation
∎ Location Outlet
∎ Date March`2020
Job Responsibilities:
∎ Operational/ Functional/ Business:
∎
∎ Leading the team to achieve departmental planned targets as per plan.
∎ Maintaining product availability by close liaison with supply chain & category team.
∎ Maintaining highest level of customer care in a reliable manner and motivated staff at all levels at all times with external and internal customers.
∎ Carrying out daily departmental briefing on department's promotional activities, product availability, sales, merchandizing, price changes and shelf ticketing.
∎ Perform regular market surveys & seek information about competitor activity, pricing and tactics, and communicate to appropriate functional FPRs.
∎ Ensure standard display/merchandising for product traceability & visibility as per planogram and layout.
∎ Ensure right use of promotion price, display, communication, and service to customer.
∎ Maintaining specified highest standard of in-store hygiene, cleanliness, grooming and health and safety procedure at all time.
∎ Implement, adhere and monitor the effectiveness of company's processes and procedures.
∎ Relationship:
∎ Internal -Supply Chain, Operations, Marketing & Other Support Team
∎ External - Suppliers / Vendors / Customers
Additional Requirements:
∎ 2-3 years working experience in retail industry is required
∎ Skill Sets:
∎ Good communication & interpersonal skills, leadership & team building qualities, analytical ability, proactive and hard working
∎ Key Success Factors:
∎ Achieving the departmental ABP targets in Sales, GP, GP%
∎ Reduce Stock Holding Days
∎ Implementation company's process and policies
∎ Product Availability
∎ Lower Departmental Employee Turnover
∎ Contribution to CSI
∎ Functional Success Criteria
∎ Working experience in different retail supermarket
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 Mar 2022
Company Information:
∎ 9 Feb 2022
∎ Lavender Online
∎ Address : Faisal Tower,2nd Floor, Gulshan-2, Dhaka-1212
Category: Production/Operation
