Executive/Sr. Executive-Customer Service

Job Description

Title: Executive/Sr. Executive-Customer Service

Company Name: Rupayan Group

Vacancy: 02

Age: 26 to 35 years

Job Location: Dhaka (Uttara Sector 12)

Salary: Tk. 18000 - 28000 (Monthly)

Experience:

  • 2 to 4 years
  • The applicants should have experience in the following business area(s): Advertising Agency,Newspaper/Magazine,Real Estate,Group of Companies,Developer


Published: 2025-07-21

Application Deadline: 2025-08-10

Education:
    • Bachelor of Science (BSc) in Civil Engineering


Requirements:
  • 2 to 4 years
  • The applicants should have experience in the following business area(s): Advertising Agency,Newspaper/Magazine,Real Estate,Group of Companies,Developer


Skills Required: Attention to details,Civil Construction,Customer Relationship Management (CRM),Follow up and maintain deadline,Good communication skills,Negotiation Skills,Problem Solving,Repair and Maintenance Skills,Time Management skills

Additional Requirements:
  • Age 26 to 35 years
  • Only Male


Responsibilities & Context:
  • Ensuring outstanding service to the clients by changing working drawings as per their requirements as additional work.

  • Co-ordination with the Architect, Structural Engineer and Procurement Department to convey the observations or comments of the clients on the products.

  • Solution of any obligation of the clients regarding technical, construction, modification and optional works.

  • Creating satisfied clients eliminating unfavorable views towards the company.

  • Smoothly handling During the Critical Situation.

  • Maintain long term relationship by providing after handover services to our valued clients & create references.

  • Collect the statement of optional modification work from valued clients to satisfy their requirement.

  • Preparation of Budget & Estimate for additional work.

  • Supervision and Quality Control of Modification work at Finishing Stages.

  • Handover of apartments and related documents to the clients and landowners.

  • Handover the complex & project related documents to the common management Association.



Job Other Benifits:
  • T/A,Mobile bill,Provident fund
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
European University of Bangladesh 7.47%
World University of Bangladesh 4.59%
National University 4.38%
Stamford University Bangladesh 3.84%
Dhaka International University 3.31%
Sonargaon University 2.77%
Daffodil International University (DIU) 2.45%
International University of Business Agriculture and Technology 2.13%
Presidency University 2.13%
Ahsanullah University of Science and Technology (AUST) 2.03%

Interested By Age Range

Age Range Percentage (%)
20-30 78.12%
31-35 16.97%
36-40 3.20%
40+ 1.17%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 15.37%
20K-30K 75.03%
30K-40K 7.04%
40K-50K 1.28%
50K+ 1.28%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 12.27%
0.1 - 1 years 10.78%
1.1 - 3 years 25.08%
3.1 - 5 years 22.41%
5+ years 29.46%

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