Executive / Sr. Executive (Service & Business Operation)

Job Description

Title: Executive / Sr. Executive (Service & Business Operation)

Company Name: SSL Wireless

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Minimum Graduation (CSE/BBA/Hons') from a reputed Gov./Private University.

Experience Requirements:
∎ 3 to 5 year(s)

Job Responsibilities:
∎ Required to play key integral role as Business Operations Lead for our Products, Supports and Technical teams to ensure the highest level of service for our clients/partners on OTT based Platform, WAP, VOICE, SMS & USSD verticals.
∎ Must act as the key interface to coordinate the implementation of cross functional team projects as business guidelines, new feature, policies & product roll outs.
∎ Examine and troubleshoot of any delivery issues as a result of technical capabilities to alleviate inventory issues and effectively translate information among both technical and non-technical teams.
∎ Responsible for preparation of monthly, quarterly & yearly revenue reports by collecting revenue data /stroke report from Operator/s, Web Panel, Concern partners.
∎ Responsible to prepare and manage commercial agreements for mVAS, B2B, Partnership Businesses, MFS, MNO and more under the guidance of the Commercial Team.
∎ Responsible to process, compile, update, apply and renewal of various service and product related documents like BTRC Service & Tariff Approval, IPR Certifications, Vendor License, TVAS License, etc., and keep proper records for Team's Regular Health Check-up.
∎ Enhancing revenue streams through product initiatives. Initiating & rolling out of new products, managing product portfolio in terms of usage penetration.
∎ Versatile business operational documents prepare, acquisition, process and assessment (i.e. revenue projection, product portfolio presentation, legal documents, product proposal) for in-house and client/partner/merchant's product.
∎ Formulate revenue forecast and post-performance analysis for business insight.
∎ Identify new mVAS revenue opportunities and coordinate with relevant vendor/operator/partner to launch event/occasion-based events.
∎ Research on product development, find scope for new business and conveying ideas for improvement to our technical teams.
∎ Various Content manage by collecting from versatile platforms, process and upload in multiple portals.
∎ Merchant/Client/Partner-wise various campaign creation and manage to boost-up revenue graph.
∎ Remain vigilant about market trends, strategic tools, competitors and change of market conditions through continuous process of monitoring and analysis.

Additional Requirements:
∎ Must have to be technically sound.
∎ Good communication and interpersonal skills.
∎ Good analytical, planning and coordination skill.
∎ Good knowledge in MS-Word, Excel, PowerPoint and Email writing.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Yearly/half-yearly salary review based on performance.
∎ Weekly 2 holidays.
∎ 2 festival bonuses (Yearly).
∎ Weekly health checkup.
∎ Annual leave encashment.
∎ Medical coverage.
∎ Congenial & friendly working environment.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 23 May 2022

Company Information:
∎ 24 Apr 2022
∎ SSL Wireless
∎ Address : 93 B, New Eskaton Road, Dhaka - 1000
∎ Web : www.sslwireless.com
∎ Business : Software Shop Limited (SSL Wireless) is one of the leading Software Development, ITES, and Fintech companies in Bangladesh, which has been awarded with ISO 27001:2013 certification. SSL is an associated company of one of the biggest garments exporting groups in Bangladesh, Concorde Garments Group. SSL provides Messaging Solutions, VAS, Virtual Recharge, Online Bill Payments, e-Commerce Solutions, Payment Services, Website & App Development, Salesforce Tracking, Enterprise Solutions, Digital Banking Solution, Digital Wallet, Card-on-File, Cyber Security, Digital Marketing and Customized Software Development Solution to 90+ Banks & FIs, 2000+ Corporates, 6 Utility companies, different Government agencies, NGOs and SMEs. SSL is the largest TV, Radio, Media & Online News Channel aggregator. SSL is also the first & the largest Online Payment Aggregator of Bangladesh having 3500+ e-Commerce merchants under coverage through its PSO licensed and PCI DSS certified Payment Gateway platform SSLCOMMERZ.
At SSL, everyone has a very open and clear mindset and is always trying to find innovative solutions to make a better utilization of the available technology. The people at SSL are well aware about their specific duty towards the society and the industry. This advantage along with the precise understanding of the local market lets SSL Wireless to serve its customers with the appropriate solutions and services.

Category: Marketing/Sales