Executive/ Sr. Executive - ICT
Job Description
Title: Executive/ Sr. Executive - ICT
Company Name: Olympic Industries Limited
Vacancy: Not specific
Job Location: Narayanganj
Employment Status: Full-time
Educational Requirements:
∎ B.Sc in CS/CSE
Experience Requirements:
∎ 1 to 3 year(s)
Job Responsibilities:
∎ Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
∎ Plan Backup and restore system and user data.
∎ Active Directory user supports and system administering.
∎ Work on backup, restore and export the NVR or cameras footage.
∎ Install and configure computer systems including hardware, operating systems and applications.
∎ MS-Outlook and other MS Office Application supports. Follows the proper procedure of Email backup, archiving or restore before trouble-shooting.
∎ Talk team members or users through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
∎ Log user support calls and support initiatives. Provide support by procedural documentation and relevant reports.
∎ Follow diagrams and instructions to troubleshoot, repair a fault or set up a system maintaining proper documentations.
∎ Support the roll-out of new applications.
∎ Setting up a new device or system and guide the user about its operation.
∎ Work continuously on a task until completion (or referral to Admin or vendor, if appropriate).
∎ Respond within agreed time limits to call-outs.
∎ Monitor and maintain computer systems, access control devices, cameras, IP Phones and networks.
∎ Conduct electrical safety checks on computer equipment.
∎ Set up new users' file, accounts, profiles and deal with relevant supports.
∎ Maintain proper documentations on user requisitions, providing device and accessories.
∎ Keep logs on ICT Inventory.
∎ Maintain ICT Help Desk e-ticketing (Spicework) and easily categorize and prioritize issues, allowing them to better sequence which issues to work on.
∎ Prioritize and manage many open cases at one time.
∎ Create an onsite 24hr roster for management and maintenance of all systems to ensure systems are up to date and active even during holiday periods.
∎ Rapidly establish a good working relationship with users and other professionals, such as vendors, departments, other IS team or connection providers.
∎ Test and evaluate new technology.
∎ Prepare reports and diagrams on system development necessities.
∎ Propose projects as system development initiatives.
∎ Participate training programs and vendor certifications as self-developments.
∎ Test and evaluate new technology.
∎ Prepare reports and diagrams on system development necessities.
∎ Propose projects as system development initiatives.
∎ Participate training programs and vendor certifications as self-developments.
∎ Test and evaluate new technology.
∎ Prepare reports and diagrams on system development necessities.
∎ Propose projects as system development initiatives.
∎ Participate training programs and vendor certifications as self-developments.
∎ Test and evaluate new technology.
∎ Prepare reports and diagrams on system development necessities.
∎ Propose projects as system development initiatives.
∎ Participate training programs and vendor certifications as self-developments.
∎ Test and evaluate new technology.
∎ Prepare reports and diagrams on system development necessities.
∎ Propose projects as system development initiatives.
∎ Participate training programs and vendor certifications as self-developments.
∎ Test and evaluate new technology.
∎ Test and evaluate new technology.
∎ Propose projects as system development initiatives.
∎ Participate training programs and vendor certifications as self-developments.
Additional Requirements:
∎ Good communication skills in both English and Bangla.
∎ Able to work independently and under pressure.
∎ Should be energetic, proactive, result oriented and hard working.
∎ Strong analytical ability.
∎ High level of professional integrity.
Salary: Negotiable
Compensation & Other Benefits:
∎ Attractive salary package will be offered to the deserved candidates as per company policy.
Application Deadline: 23 Dec 2020
Company Information:
∎ 3 Dec 2020
∎ Olympic Industries Limited
∎ Address : Amin Court (6th Floor), 62-63, Motijheel C/A, Dhaka-1000.
∎ Web : www.olympicbd.com
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 23rd Dec 2020
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