Executive/ Sr. Executive - Customer Service

Job Description

Title: Executive/ Sr. Executive - Customer Service

Company Name: Renowned Real Estate Company

Vacancy: 02

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

  • 2 to 4 years
  • The applicants should have experience in the following business area(s): Real Estate, Real Estate Startup


Published: 2025-12-06

Application Deadline: 2025-12-14

Education:
    • Bachelor of Science (BSc) in Civil Engineering


Requirements:
  • 2 to 4 years
  • The applicants should have experience in the following business area(s): Real Estate, Real Estate Startup


Skills Required: Client Relationship,Customer Relations

Additional Requirements:
  • Ability to anticipate the needs and trends of customers and stakeholders

  • Excellent communication and persuasion skills

  • People leadership

  • Problem-solving skill

  • Ability to prioritize

  • Working knowledge of Microsoft Office Suites



Responsibilities & Context:
  • Plan and manage customer relationship activities and ensure their satisfaction at an optimum level.

  • Build and maintain profitable and sustainable relationships with key clients.

  • Understand key clients` individual needs and coordinate to implement as appropriate.

  • Oversee the relationship with customers handled by the existing client relationship team.

  • Liaise with the design, construction, and structural team to implement the requirements of the clients.

  • Coordinate with the concerned department to modify drawing of the project as per the preference of the clients.

  • Remind customers and issue letters for irregular payments and dues.

  • Maintain monthly recovery report regarding irregular/long pending clients.



Job Other Benifits:
    • Mobile Bill

    • Festival Bonus: 2 (Yearly)

    • Gratuity

    • Provident Fund



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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