Executive/ Sr. Executive - Customer Service
Job Description
Title: Executive/ Sr. Executive - Customer Service
Company Name: Renowned Real Estate Company
Vacancy: 02
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Real Estate, Real Estate Startup
Published: 2025-12-06
Application Deadline: 2025-12-14
Education:
- Bachelor of Science (BSc) in Civil Engineering
Requirements:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Real Estate, Real Estate Startup
Skills Required: Client Relationship,Customer Relations
Additional Requirements:
Ability to anticipate the needs and trends of customers and stakeholders
Excellent communication and persuasion skills
People leadership
Problem-solving skill
Ability to prioritize
Working knowledge of Microsoft Office Suites
Responsibilities & Context:
Plan and manage customer relationship activities and ensure their satisfaction at an optimum level.
Build and maintain profitable and sustainable relationships with key clients.
Understand key clients` individual needs and coordinate to implement as appropriate.
Oversee the relationship with customers handled by the existing client relationship team.
Liaise with the design, construction, and structural team to implement the requirements of the clients.
Coordinate with the concerned department to modify drawing of the project as per the preference of the clients.
Remind customers and issue letters for irregular payments and dues.
Maintain monthly recovery report regarding irregular/long pending clients.
Job Other Benifits:
Mobile Bill
Festival Bonus: 2 (Yearly)
Gratuity
Provident Fund
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| European University of Bangladesh | 6.76% |
| Stamford University Bangladesh | 4.50% |
| World University of Bangladesh | 3.60% |
| Daffodil International University (DIU) | 3.60% |
| National University | 3.15% |
| International University of Business Agriculture and Technology | 2.70% |
| Ahsanullah University of Science and Technology (AUST) | 2.70% |
| University of Asia Pacific | 2.25% |
| University of Dhaka | 2.25% |
| Sonargaon University | 1.80% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 70.72% |
| 31-35 | 20.27% |
| 36-40 | 4.95% |
| 40+ | 3.60% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 11.26% |
| 20K-30K | 41.44% |
| 30K-40K | 27.03% |
| 40K-50K | 13.06% |
| 50K+ | 7.21% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 11.71% |
| 0.1 - 1 years | 9.91% |
| 1.1 - 3 years | 24.77% |
| 3.1 - 5 years | 19.37% |
| 5+ years | 34.23% |
