Executive/ Sr. Executive - Customer Service, Dhaka & Chattogram
Job Description
Title: Executive/ Sr. Executive - Customer Service, Dhaka & Chattogram
Company Name: Renowned Real Estate Company
Vacancy: 02
Age: Na
Job Location: Chattogram, Dhaka
Salary: Negotiable
Experience:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Real Estate, Real Estate Startup
Published: 2025-08-24
Application Deadline: 2025-09-07
Education:
- Bachelor of Science (BSc) in Civil Engineering
- Bachelor of Science (BSc) in Civil Engineering
Requirements:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Real Estate, Real Estate Startup
Skills Required: Credit Recovery,Customer Relation
Additional Requirements:
Ability to anticipate the needs and trends of customers and stakeholders
Excellent communication and persuasion skills
People leadership
Problem-solving skill
Ability to prioritize
Attention to details
Working knowledge of Microsoft Office Suites
Responsibilities & Context:
Plan and manage customer relationship activities and ensure their satisfaction at an optimum level.
Build and maintain profitable and sustainable relationships with key clients.
Understand key clients` individual needs and coordinate to implement as appropriate.
Oversee the relationship with customers handled by the existing client relationship team.
Liaise with the design, construction, and structural team to implement the requirements of the clients.
Coordinate with the concerned department to modify drawing of the project as per the preference of the clients.
Meet credit collection targets on monthly and yearly basis as planned.
Remind customers and issue letters for irregular payments and dues.
Maintain monthly recovery report regarding irregular/long pending clients.
Job Other Benifits:
Mobile Bill
Festival Bonus: 2 (Yearly)
Gratuity
Provident Fund
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 6.76% |
| Port City International University | 3.38% |
| International University of Business Agriculture and Technology | 2.70% |
| Jahangirnagar University | 2.36% |
| Ahsanullah University of Science and Technology (AUST) | 2.36% |
| European University of Bangladesh | 2.36% |
| CHITTAGONG UNIVERSITY OF ENGINEERING AND TECHNOLOGY | 2.03% |
| University of Asia Pacific | 2.03% |
| University of Chittagong | 2.03% |
| Daffodil International University (DIU) | 2.03% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 69.93% |
| 31-35 | 21.28% |
| 36-40 | 4.05% |
| 40+ | 3.38% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 17.23% |
| 20K-30K | 37.50% |
| 30K-40K | 26.35% |
| 40K-50K | 11.49% |
| 50K+ | 7.43% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 12.50% |
| 0.1 - 1 years | 11.49% |
| 1.1 - 3 years | 22.64% |
| 3.1 - 5 years | 17.91% |
| 5+ years | 35.47% |
