Title: Executive (Sales & Digital Marketing)
Company Name: GenAI BD
Vacancy: 3
Age: 18 to 30 years
Job Location: Dhaka (Uttara Sector 4)
Salary: Negotiable
Experience:
Knowledge of social media marketing, paid ads, and SEO.
Knowledge with Software Company, eCommerce platforms.
Familiarity with Google Ads, Facebook Ads, and digital marketing tools.
Good communication skills in both English and Bengali.
Strong problem-solving skills and ability to handle customer queries professionally.
Ability to multitask and work efficiently in a fast-paced environment.
About Us:
We are a startup IT company. We are looking for some proactive and detail-oriented Executive (Sales & Digital Marketing) to enhance our sales and digital marketing efforts and provide top-notch customer support.
Job Responsibilities:
Sales & Digital Marketing Responsibilities:
Develop and execute social media marketing campaigns on platforms like Facebook, Instagram, TikTok, YouTube, LinkedIn and Others.
Manage and optimize Google Ads, Facebook Ads, and other PPC campaigns to maximize conversions.
Implement SEO strategies to improve search engine rankings and website traffic.
Create engaging content for social media, email campaigns, and website promotions.
Track and analyze digital marketing performance using tools like Google Analytics, Meta Business Suite, and SEMrush.
Work with designers and content creators to develop high-quality marketing materials.
Research market trends and competitor strategies to improve marketing efforts.
To achieve monthly sales target.
Customer Support Responsibilities:
Respond to customer queries via phone, email, live chat, and social media.
Assist customers with order placements, returns, refunds, and general inquiries.
Maintain customer records and provide timely follow-ups to ensure satisfaction.
Monitor and manage customer feedback and online reviews to maintain brand reputation.
Coordinate with the logistics and operations team to resolve order-related issues.
Help to develop and update FAQs and chat bot automation for efficient customer support.