Executive, Sales & Customer Experience
Job Description
Title: Executive, Sales & Customer Experience
Company Name: Ghorer Bazar
Vacancy: 10
Age: At least 20 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Multinational Companies, Boutique/ Fashion, Super store, Call Center, Healthcare/Lifestyle product
- Freshers are also encouraged to apply.
Published: 2025-12-14
Application Deadline: 2025-12-31
Education:
- Bachelor/Honors
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Multinational Companies, Boutique/ Fashion, Super store, Call Center, Healthcare/Lifestyle product
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age At least 20 years
- Only Male
Experience in ecommerce, telesales, customer support, or call center is required
Strong communication skills in Bangla (English is a plus)
Ability to handle multiple tasks in a fast-paced environment
Patience, problem-solving attitude, and customer-oriented mindset
Basic computer knowledge (MS Office, email, ecommerce platforms)
Responsibilities & Context:
Job Context
As an Executive – Sales & Customer Experience, you will be responsible for handling customer queries, managing online and offline sales, providing support through calls and messages, and ensuring a smooth end-to-end customer journey. This role requires strong communication skills, patience, and prior experience in ecommerce, telesales, or call center operations.
Key Responsibilities
- Communicating with customers via phone, social media, and other platforms regarding products, orders, and services
- Providing accurate product information and building trust with customers to drive sales
- Managing online orders, confirming deliveries, and coordinating with the operations team
- Handling complaints and queries professionally, ensuring high levels of customer satisfaction
- Maintaining customer records, sales logs, and follow-up lists
- Achieving individual and team sales targets
- Ensuring excellent after-sales support and build long-term customer relationships
- Continuously gather customer feedback to improve service quality
Job Other Benifits:
Employment Status: Contractual
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
