Executive, Sales & Customer Experience
Job Description
Title: Executive, Sales & Customer Experience
Company Name: Ghorer Bazar
Vacancy: 10
Age: At least 20 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Multinational Companies, Boutique/ Fashion, Super store, Call Center, Healthcare/Lifestyle product
- Freshers are also encouraged to apply.
Published: 2026-01-21
Application Deadline: 2026-02-20
Education:
- Bachelor/Honors
- Bachelor/Honors
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Multinational Companies, Boutique/ Fashion, Super store, Call Center, Healthcare/Lifestyle product
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age At least 20 years
- Only Male
Experience in ecommerce, telesales, customer support, or call center is required
Strong communication skills in Bangla (English is a plus)
Ability to handle multiple tasks in a fast-paced environment
Patience, problem-solving attitude, and customer-oriented mindset
Basic computer knowledge (MS Office, email, ecommerce platforms)
Responsibilities & Context:
Job Context
As an Executive – Sales & Customer Experience, you will be responsible for handling customer queries, managing online and offline sales, providing support through calls and messages, and ensuring a smooth end-to-end customer journey. This role requires strong communication skills, patience, and prior experience in ecommerce, telesales, or call center operations.
Key Responsibilities
Communicating with customers via phone, social media, and other platforms regarding products, orders, and services
Providing accurate product information and building trust with customers to drive sales
Managing online orders, confirming deliveries, and coordinating with the operations team
Handling complaints and queries professionally, ensuring high levels of customer satisfaction
Maintaining customer records, sales logs, and follow-up lists
Achieving individual and team sales targets
Ensuring excellent after-sales support and build long-term customer relationships
Continuously gather customer feedback to improve service quality
Job Other Benifits:
Employment Status: Contractual
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
