Executive – Reservation, Ticketing & Sales

Job Description

Title: Executive – Reservation, Ticketing & Sales

Company Name: Lantabur Group

Vacancy: 4

Age: 25 to 35 years

Job Location: Dhaka (Motijheel)

Salary: Negotiable

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, Direct Selling/Marketing Service Company, Tour Operator

• Bachelors/Honors from any discipline.

• 2 to 4 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, Direct Selling/Marketing Service Company, Tour Operator

• Age 25 to 35 years
• Only Male

• Having experience in travel & tourism sector qualification.

• Also, Sales, Visa, Marketing & Tour package processing will be expected as additional.

• Proficient in MS Office Suite (Excel, Word, PowerPoint) and Google Workspace tools.

• Excellent formal presentation, verbal communication, and proposal writing skills (English and Bangla).

• Ability to handle multiple client queries simultaneously via phone, email, and in-person.

• Capable of maintaining proper records of leads, follow-ups, and sales reports.

• Should be proactive and dynamic, ability to work hard efficiently.

• Handle air ticket reservations, issuance, re-issuance, and refunds through GDS (Amadeus/Sabre/Galileo).

• Handle customer inquiries for air ticket bookings (domestic and international).

• Develop and execute sales and marketing strategies to increase ticket sales and promote travel packages.

• Build and maintain relationships with corporate clients, travel partners, and agents.

• Prepare sales reports, forecasts, and promotional materials when required.

• Search and compare flight options to offer the best itinerary and price.

• Inform customers of fare rules, baggage allowance, Track ticket deadlines, refunds, cancellation and travel policies.

• Indoor & Outdoor office assignment work with marketing Making plan for individuals and group.

• Maintain daily reports of bookings, cancellations, and sales.

• Guide clients through visa application procedures for various countries.

• Check and collect all required documents from clients.

• Track and update clients on application status.

• Maintain accurate records of clients, documents, and application timelines.

• Provide pre-departure guidance to approved applicants

• Generate various Reports as per Managements Requirement.

• Any other duties assigned by the Management.

• Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• As per company policy.