Title: Executive - Marketing
Company Name: Excel Technologies Ltd.
Vacancy: --
Age: At least 22 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Bachelor in any discipline.
BBA/MBA will get preference.
Any professional certificate related to data analysis given priority.
To handle inbound and outbound customer calls in a professional and courteous manner.
To update and maintain customer records in the ERP system.
Analysis data and prepare report for various aspect of business needs.
To provide accurate information about products, services, and company policies.
To identify and assess customers` needs to ensure satisfaction.
To resolve customer complaints efficiently and escalate unresolved issues to the appropriate department.
To work closely with other departments to improve customer service and support.
Any task assigned by management.
After completing the probation period successfully, salary will be revised based on performance.
| University | Percentage (%) |
|---|---|
| National University | 11.03% |
| University of Dhaka | 5.22% |
| North South University | 4.84% |
| Jahangirnagar University | 2.32% |
| Daffodil International University (DIU) | 2.32% |
| American International University Bangladesh (AIUB) | 2.13% |
| Jagannath University | 1.93% |
| Bangladesh University of Business and Technology | 1.74% |
| Southeast University | 1.55% |
| East West University | 1.35% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 76.02% |
| 31-35 | 17.02% |
| 36-40 | 4.84% |
| 40+ | 1.74% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 23.30% |
| 20K-30K | 49.13% |
| 30K-40K | 20.58% |
| 40K-50K | 4.85% |
| 50K+ | 2.14% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 26.69% |
| 0.1 - 1 years | 11.80% |
| 1.1 - 3 years | 24.76% |
| 3.1 - 5 years | 16.05% |
| 5+ years | 20.70% |