Executive - Garments Accessories Marketing

Job Description

Title: Executive - Garments Accessories Marketing

Company Name: New Shahi Packaging and Poly Industry LTD

Vacancy: 2

Age: 24 to 60 years

Job Location: Dhaka

Salary: Tk. 25000 - 35000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Garments Accessories

• Bachelor/Honors

• 1 to 3 years
• The applicants should have experience in the following business area(s): Garments Accessories

• Age 24 to 60 years
• Only Female

Buyer Communication & Order Handling

• Receive and process buyer inquiries, RFQs, and purchase orders (PO).
• Prepare quotations (costing), lead time confirmation, and order acknowledgements.
• Maintain regular communication with buyers regarding order status, approvals, and shipment plans.
• Coordinate sample submission (development/approval) and follow up for feedback.

Order Coordination (Internal)

• Coordinate with sales/merchandising, production, planning, QC, store, and logistics to meet order requirements.
• Ensure raw material availability and track production progress.
• Confirm artwork, specs, sizes, colors, packaging details, carton markings, barcode/QR, etc.
• Manage T&A (Time & Action) plan and highlight risks early.

Documentation & Shipment Support

Prepare/verify order-related documents such as:

• PI (Proforma Invoice), PO tracker, packing list, delivery challan
• Commercial invoice support, HS code/basic shipment data (as required)
• Coordinate dispatch/shipment schedules with logistics/forwarders.
• Support export-related compliance documentation as needed by buyers.

Complaint Handling & After-Sales Service

• Handle customer complaints (quality, shortage, damage, delay) and coordinate CAPA with QA/Production.
• Maintain complaint log and ensure timely resolution and feedback to buyer.

Reporting & Record Keeping

• Maintain updated order tracker (Excel/ERP) and customer files.
• Prepare weekly/monthly reports: order status, backlog, on-time delivery, issues list.
• Support audits or buyer visits with records and status updates.