Deputy Manager - Sales & Marketing

Job Description

Title: Deputy Manager - Sales & Marketing

Company Name: Next Online Ltd.

Vacancy: 2

Age: 30 to 40 years

Job Location: Dhaka (GULSHAN 2)

Salary: Negotiable

Experience:

• 5 to 14 years
• The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, ISP

• Bachelor of Business Administration (BBA) in Marketing
• Bachelor/Honors

• 5 to 14 years
• The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, ISP

• Age 30 to 40 years
• Only Male

• Proven experience of 5+ years in managing field or direct sales, preferably in the ISP, Telecom or FMCG sectors.
• Strong leadership, communication and organizational skills.
• Must have the ability to lead a team of 15 to 20 people.
• Proficient in Microsoft Excel, CRM tools and generating detailed sales targets.
• Strong Leader ship capabilities to manage the sales Team & Coordinate with the Transmission Team.

• Built and maintain a successful relationship with customers.

• Maintain composure and patience in face-off difficult customer situations.

• Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.

• Outstanding customer service skills and a dedication to the customer service experience.

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Adhering to Incident Management procedures.

• Ability to prepare reports, documentation and provide formal training to users.

• Perform the duties & responsibilities to a high professional and ethical standard and Perform any other tasks assigned by the management.

• Lead, supervise, and monitor performance of field sales agents.

• T/A,Mobile bill,Tour allowance
• Salary Review: Yearly
• Festival Bonus: 2