Executive - Frontline
Job Description
Title: Executive - Frontline
Company Name: Air Alliance Ltd. (Authorized Service Contractor for UPS)
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- At most 1 year
- Freshers are also encouraged to apply.
Published: 2026-03-08
Application Deadline: 2026-03-12
Education:
- Bachelor/Honors
Requirements:
- At most 1 year
- Freshers are also encouraged to apply.
Skills Required: Collaboration and Teamwork,Communication,Customer Relationship Management,Planning,Scheduling
Additional Requirements:
Responsibilities & Context:
Act as the first point of contact for customers and resolve issues related to shipping delays, quality control, or client deadlines.
Respond to customers consistently and confidently by providing accurate information on custom requirements, transit time, and prices.
Enhance the UPS service experience by exercising professionalism and empathy to meet each customer’s varying needs.
Carry out export shipment calls for address verification, weight correction, and exceptions.
Provide feedback to premium customers on a monthly basis.
Accept and register bookings for UPS services.
Job Other Benifits:
- Gratuity,Provident fund,Insurance,Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
