Executive Customer Service (Female)

Job Description

Title: Executive Customer Service (Female)

Company Name: Top Express Cargo Ltd

Vacancy: 3

Age: 21 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2024-08-19

Application Deadline: 2024-08-31

Education:

BBA, MBA



Requirements:

Skills Required:

Additional Requirements:
  • Age 21 to 35 years
  • Only Female
  • Must have computer Knowledge.


Responsibilities & Context:

Type Of Business: International Freight Forwarding and Shipping.

Job Responsibilities:

  • Respond promptly to customer inquiries, order requests, and product-related questions on Facebook Messenger and WhatsApp.
  • Provide exceptional customer service by delivering friendly and helpful responses.
  • Process orders accurately, following company policies.
  • Troubleshoot and resolve customer issues, demonstrating strong problem-solving skills.
  • Utilize product knowledge to provide accurate information and recommendations.
  • Multitask by managing multiple conversations simultaneously
  • Generate new leads, and convert these leads into sales.
  • Report to management. Others as per management decision


Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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