Executive (Customer Service)
Job Description
Title: Executive (Customer Service)
Company Name: Capita Group
Vacancy: --
Age: Na
Job Location: Gazipur (Tongi)
Salary: Negotiable
Experience:
- At most 2 years
- The applicants should have experience in the following business area(s): Real Estate
- Freshers are also encouraged to apply.
Published: 2025-11-27
Application Deadline: 2025-12-20
Education:
- Bachelor of Science (BSc) in Civil Engineering
- Diploma in Civil
Requirements:
- At most 2 years
- The applicants should have experience in the following business area(s): Real Estate
- Freshers are also encouraged to apply.
Skills Required: communication and interpersonal skill.,Leadership and Good Communication skill.,Proactive and Positive attitude,Problem solving and decision making
Additional Requirements:
Responsibilities & Context:
Drive daily customer visits and follow-ups to ensure consistent engagement and conversion.
Identify potential corporate and individual clients who are eligible to purchase or lease mall services/products.
Build and maintain a strong, organized client database, managing it independently.
Prepare and submit daily work reports, as well as weekly reports, highlighting progress against targets.
Regularly report updates and performance to the Manager.
Foster and strengthen long-term relationships with existing and potential customers.
Maintain a log of customer feedback and follow up for closure.
Maintain a database of tenants, partners, and promotional activities.
Serve as the first point of contact for shoppers’ inquiries, complaints, and feedback — both in person and online.
Ensure prompt and courteous service to enhance customer satisfaction.
Monitor competitor malls’ marketing activities and report trends.
Demonstrate aggressive sales drive, proactive attitude, and a results-oriented mindset.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 4.78% |
| Stamford University Bangladesh | 2.87% |
| International University of Business Agriculture and Technology | 2.39% |
| European University of Bangladesh | 2.39% |
| University of Asia Pacific | 1.91% |
| East West University | 1.91% |
| Dhaka Polytechnic Institute | 1.91% |
| North South University | 1.91% |
| Ahsanullah University of Science and Technology | 1.44% |
| Uttara University | 1.44% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 85.65% |
| 31-35 | 9.57% |
| 36-40 | 1.44% |
| 40+ | 1.44% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 37.80% |
| 20K-30K | 40.67% |
| 30K-40K | 16.27% |
| 40K-50K | 2.87% |
| 50K+ | 2.39% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 29.19% |
| 0.1 - 1 years | 13.40% |
| 1.1 - 3 years | 26.79% |
| 3.1 - 5 years | 12.92% |
| 5+ years | 17.70% |
