Executive-Air Ticket Reservation

Job Description

Title: Executive-Air Ticket Reservation

Company Name: Sayem Overseas Ltd.

Vacancy: 01

Age: 19 to 30 years

Job Location: Dhaka, Dhaka (Naya Paltan)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Manpower Recruitment

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Manpower Recruitment

• Age 19 to 30 years
• Only Male

Job Description / Responsibility
• Operate GDS systems (Sabre, Galileo, Amadeus) for flight booking, reissue, revalidation, cancellation, and refund.
• Issue, reissue, and endorse air tickets according to airline rules and fare policies.
• Handle ticket refunds, voids, and exchanges as per airline and IATA policies.
• Provide fare quotation, routing options, and travel solutions to clients.
• Follow Ministry of Civil Aviation rules and regulations strictly.
• Maintain proper documentation for ticketing, refunds, and client records.
• Coordinate with airlines for schedule changes, rebooking, and special cases.
• Respond to customer inquiries through phone, email, and office visits.
• Ensure accuracy in daily sales, ticketing, and refund reports.
• Follow company policies and instructions from management.


Certified or trained in GDS systems (Sabre / Amadeus / Galileo).Certificate or diploma in Travel & Tourism Management. IATA/UFTAA or airline ticketing course will be an advantage. Training on airline fare rules, ticketing, reissue, and refund procedures. Knowledge of BSP and IATA billing systems. Computer literacy: MS Word, Excel, Email, Internet. Good typing speed and accuracy.

xperience Requirements
• 2 to 6 year(s)
• The applicants should have experience in the following business area(s):
• Travel Agent, Tour Operator