Engineer (Call Center)
Job Description
Title: Engineer (Call Center)
Company Name: Vision Technologies Limited
Vacancy: 3
Age: At most 35 years
Job Location: Dhaka
Salary: --
Experience:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Call Center
Published: 2025-09-09
Application Deadline: 2025-09-20
Education:
- Bachelor of Science (BSc) in Computer Science & Engineering
Bachelor’s degree in Computer Science & Engineering or a related field.
Requirements:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Call Center
Skills Required:
Additional Requirements:
- Age At most 35 years
Minimum 2–3 years of relevant experience.
Strong knowledge of Networking Basics, QoS/SLA understanding, Client Support, FTTX, CCNA, and CRM/Portal Usage/IPTSP.
Proficiency in computer applications, including MS Office, Excel, and Internet tools.
Age must be within 35 years.
Responsibilities & Context:
VISION Technologies Limited is a leading nationwide Internet Service Provider (ISP) in Bangladesh. To support our continuous growth, we are looking for smart, energetic, and hard-working team members for the following position:
Work Location: Dhaka
Major Duties and Responsibilities:
Handle customer inquiries and resolve technical issues primarily via phone and email.
Diagnose and troubleshoot technical problems, including network connectivity issues, OLT/ONU, Wi-Fi configuration, and hardware faults.
Provide remote support for ISP-related services and ensure timely resolution of technical issues.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
