E-commerce Operations Analyst

Job Description

Title: E-commerce Operations Analyst

Company Name: FORTIS GROUP

Vacancy: --

Age: at most 32 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 2 to 3 years

Published: 19 Sep 2024

Education:
∎ Bachelor's degree in Business Administration, Supply Chain Management, E-commerce, or a related field.
∎ 2-3 years of experience in e-commerce operations or a similar role.
∎ Strong analytical skills and ability to work with data.
∎ Proficiency in Microsoft Excel and other data analysis tools.
∎ Excellent problem-solving and decision-making skills.
∎ Strong communication and interpersonal skills.
∎ Experience with e-commerce platforms (e.g., Shopify, Magento) is a plus.
∎ Bachelor's degree in Business Administration, Supply Chain Management, E-commerce, or a related field.
∎ 2-3 years of experience in e-commerce operations or a similar role.
∎ Strong analytical skills and ability to work with data.
∎ Proficiency in Microsoft Excel and other data analysis tools.
∎ Excellent problem-solving and decision-making skills.
∎ Strong communication and interpersonal skills.
∎ Experience with e-commerce platforms (e.g., Shopify, Magento) is a plus.

Requirements:

Additional Requirements:
∎ Age at most 32 years

Responsibilities & Context:
∎ Collect and analyze e-commerce data, including sales performance, website traffic, and customer behavior.
∎ Identify trends, opportunities, and areas for improvement.
∎ Prepare regular reports and dashboards to inform decision-making.
∎ Streamline e-commerce operations to enhance efficiency and reduce costs.
∎ Develop and implement strategies to improve order fulfillment, shipping, and returns processes.
∎ Collaborate with cross-functional teams to ensure a seamless customer experience.
∎ Conduct market research to understand customer preferences and identify new growth opportunities.
∎ Analyze competitor activities and identify best practices.
∎ Assist in the management of our e-commerce platform (e.g., Shopify, Magento).
∎ Ensure platform updates and optimizations are implemented effectively.
∎ Coordinate and manage e-commerce projects, from planning to execution.
∎ Track project progress and ensure timely completion.
∎ Torr is a leading fashion retail brand with a strong presence in Bangladesh. We are committed to providing high-quality, stylish apparel and accessories to our customers. As we expand our e-commerce operations to the UAE and other Asian markets, we are seeking a talented E-commerce Operations Analyst to join our team.
∎
∎ Role Overview:
∎ The E-commerce Operations Analyst will play a crucial role in ensuring the smooth and efficient functioning of our online store. You will be responsible for analyzing data, optimizing processes, and supporting the growth of our e-commerce business.
∎
∎ Key Responsibilities:
∎ Data Analysis:
∎ Collect and analyze e-commerce data, including sales performance, website traffic, and customer behavior.
∎ Identify trends, opportunities, and areas for improvement.
∎ Prepare regular reports and dashboards to inform decision-making.
∎ Process Optimization:
∎ Streamline e-commerce operations to enhance efficiency and reduce costs.
∎ Develop and implement strategies to improve order fulfillment, shipping, and returns processes.
∎ Collaborate with cross-functional teams to ensure a seamless customer experience.
∎ Market Research:
∎ Conduct market research to understand customer preferences and identify new growth opportunities.
∎ Analyze competitor activities and identify best practices.
∎ E-commerce Platform Management:
∎ Assist in the management of our e-commerce platform (e.g., Shopify, Magento).
∎ Ensure platform updates and optimizations are implemented effectively.
∎ Project Management:
∎ Coordinate and manage e-commerce projects, from planning to execution.
∎ Track project progress and ensure timely completion.
∎

Compensation & Other Benefits:
∎ Competitive salary and benefits package.
∎ Opportunities for professional growth and development.
∎ Dynamic and collaborative work environment.
∎ Be part of a growing and innovative company.
∎ Competitive salary and benefits package.
∎ Opportunities for professional growth and development.
∎ Dynamic and collaborative work environment.
∎ Be part of a growing and innovative company.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ FORTIS GROUP
∎ Notun Bazar, Boro Beraid, Dhaka-1212, Bangladesh.
∎ Readymade Garments, Textile, Resort, Retail Fashion Brand TORR, Engineering & Real Estate,


Address::
∎ Notun Bazar, Boro Beraid, Dhaka-1212, Bangladesh.
∎ Readymade Garments, Textile, Resort, Retail Fashion Brand TORR, Engineering & Real Estate,

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 19 Oct 2024

Category: IT/Telecommunication