E-commerce Executive
Job Description
Title: E-commerce Executive
Company Name: Everbest Retails Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor’s degree in any Discipline. Preferable in B.Sc. in CSE.
Experience Requirements:
∎ At least 3 year(s)
Job Context:
∎ The E-Commerce Executive grows the e-commerce business by improving the customer experience, executing customer order fulfilment and maintaining the digital platform. He/She conducts data analysis to generate data-driven market insights and manages relationships with business partners. He/She works in a fast-paced digital environment. He/She ensures smooth operation in the e-commerce business. He/She must be collaborative and results-oriented. He/She must be technology-savvy and able to operate well under pressure.
∎ Industry: Retail
Job Responsibilities:
∎ Create & maintain website content and ensure all content is up to date and ensure all pages, products & prices on the site are correct, updated and in line with trading at all times.
∎ Maintaining an understanding of current ecommerce practices through continuing education, reading, or participation in professional conferences, workshops, or groups
∎ Coordinate order processing, delivery and returns of customer orders.
∎ Coordinate with other teams on the execution of brand, marketing and e-commerce activities.
∎ Ensure the fulfilment of customers' orders via store pick of delivery service.
∎ Understanding and Handling the requirements of the project, conveying the message to our internal teams, and making sure the tasks are being done properly.
∎ Building an outstanding relationship with our clients through regular and proper follow-ups.
∎ Managing and leading the team and aligning them with the client's requirements.
∎ Understanding the scope of our business and building and nurturing client relations according to that.
∎ Maintain business partnerships, manage a diverse service environment and operations for good service.
∎ Manage the service quality and customer satisfaction and monitor and maintain proper functionality of the website.
∎ Observe the sales, promotions, marketing and social media activities over digital platforms.
∎ Track and report the business outcome of data-driven insights.
Additional Requirements:
∎ 3+ years of experience in e-commerce sector.
∎ Outstanding communication skills, both written and verbal.
∎ Ability to meet multiple deadlines.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Nov 2021
Company Information:
∎ 21 Oct 2021
∎ Everbest Retails Limited
Category: Marketing/Sales
