Door Man

Job Description

Title: Door Man

Company Name: The Westin Dhaka

Vacancy: 1

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ HSC

Experience Requirements:
∎ 1 to 2 year(s)

Job Responsibilities:
∎ Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
∎ Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
∎ Maintain awareness of suspicious persons on property premises.
∎ Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
∎ Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
∎ Protect the privacy and security of guests and coworkers.
∎ Maintain confidentiality of proprietary materials and information.
∎ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
∎ Follow company and department policies and procedures.
∎ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
∎ Perform other reasonable job duties as requested by Supervisors.
∎ Address guests' service needs in a professional, positive, and timely manner.
∎ Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
∎ Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
∎ Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
∎ Thank guests with genuine appreciation and provide a fond farewell.
∎ Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
∎ Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
∎ Assist other employees to ensure proper coverage and prompt guest service.
∎ Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
∎ Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage.
∎ Read and visually verify information in a variety of formats (e.g., small print).
∎ Move at a speed required to respond to work situations (e.g., run, walk, jog).
∎ Stand, sit, or walk for an extended period of time or for an entire work shift.
∎ Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
∎ Move over sloping, uneven, or slippery surfaces.
∎ Move up and down stairs and/or service ramps.
∎ Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Additional Requirements:
∎ Age at least 18 years

Salary: Negotiable

Compensation & Other Benefits:
∎ Medical allowance, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: May 1, 2019

Company Information:
∎ The Westin Dhaka
∎ Address : Road 45, Plot 1, Gulshan 2, Dhaka, Bangladesh
∎ Web : www.westin.com/dhaka
∎ Business : Five Star Hotel

Category: Hospitality/ Travel/ Tourism

Read Before Apply: NA

Source: bdjobs.com

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