Database Support Engineer

Job Description

Title: Database Support Engineer

Company Name: IBCS-PRIMAX Software (Bangladesh) Ltd.

Vacancy: 01

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in CSE

Experience Requirements:
∎ At most 2 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Provides onsite help desk support and the 1st level of Technical Support to the Client
∎ Processing the queue of managed support tickets
∎ Diagnose, troubleshoot and resolve various database-related issues reported by the clients.
∎ Provide prompt and accurate feedback to customers
∎ Optimize database systems for performance and reliability
∎ Perform database maintenance and troubleshooting activities
∎ Provide technical assistance to resolve all database issues related to performance, capacity and access
∎ Identify and rectify database errors in a timely manner
∎ Manage and monitor performance, capacity and security of database systems
∎ Mentor database administrators to manage the client databases effectively
∎ Perform data back-up and archival on regular basis
∎ Properly escalate unresolved issues to appropriate internal teams (e.g. Database Engineers)
∎ Work directly with the DevOps team and Senior DevOps manager to test system integrity
∎ Design and implement build, deployment, and configuration management
∎ Build and test automation tools for infrastructure provisioning
∎ Handle code deployments in all environments
∎ Ensure all issues are properly logged
∎ Prepare documentations regarding database design, configuration and change management tasks.
∎ Documentation of processes and operational procedures

Additional Requirements:
∎ Solid experience in Windows/Linux operating systems including database administration tasks(Oracle, PostgreSQL, MySQL, MongoDB, etc.), storage devices, backup tape and disk systems and other support systems as needed to support database capacity, performance, or product functionality requirements.
∎ Skilled in Object Storage, Elasticsearch, In-memory data structure store will be considered as additional advantages
∎ Knowledge and experience in data modeling, relational database design, optimization for
∎ performance, Stored Procedures, etc.
∎ Experience in writing SQL queries
∎ Excellent understanding of Bash Scripting, Python, etc.
∎ Working knowledge of various tools, open-source technologies, and cloud services
∎ Awareness of critical concepts in DevOps and Agile principles
∎ Strong passion for technology
∎ Strong Problem Solving skills
∎ Good communication skills, pro-active, self-motivated and positive attitude

Salary: Negotiable

Compensation & Other Benefits:
∎ Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: 12 Feb 2021

Company Information:
∎ 13 Jan 2021
∎ IBCS-PRIMAX Software (Bangladesh) Ltd.
∎ Address : House-6/2 (Level-4 & 6), Kazi Nazrul Islam Road, Block-F, Lalmatia Housing State, Dhaka-1209
∎ Web : www.ibcs-primax.com
∎ Business : Software & Training

Category: IT/Telecommunication

:

Source: bdjobs.com

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