Customer Support Supervisor/Executive (Night)
Job Description
Title: Customer Support Supervisor/Executive (Night)
Company Name: ChefOnline
Vacancy: 02
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science or a related field
∎ O-level/A-level backgrounds will get a preference
∎ The candidate must be an excellent communicator in written and spoken English (IELTS band 7.0+)
Experience Requirements:
∎ 5 to 8 year(s)
Job Responsibilities:
∎ Provide customer support to our clients over the phone.
∎ Research, diagnose, troubleshoot, and identify solutions to customer issues.
∎ Provide training to our customers regarding products and services.
∎ Collaborate with the internal team to escalate the pending issues.
∎ Performing relevant tasks assigned by the line manager.
Additional Requirements:
∎ Age 30 to 40 years
∎ Experience in HTML and CSS will be a plus.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Weekly 3 days Holiday
∎ The office work is four (4) nights a week (Roster base)
∎ Shift starts at 7:00 PM and ends at 6:00 AM
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 Nov 2023
Company Information:
∎ 18 Oct 2023
∎ ChefOnline
∎ Address : 21/A Navana Tower, 45 Gulshan South C/A, Circle-1
∎ Business : Founded in 2014, Le Chef Plc is a new public limited company formed as a re-registration of Le Chef Ltd T/A Chef Online on 5 February 2016 in UK.
Category: IT/Telecommunication
: Please do not apply if you do not meet the requirements.
