Customer Support Representative (For International Campaign)

Job Description

Title: Customer Support Representative (For International Campaign)

Company Name: 360-SUPPORTS

Vacancy: 30

Age: At most 35 years

Job Location: Dhaka (Khilkhet)

Salary: Tk. 15000 - 25000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, Call Center
• Freshers are also encouraged to apply.

• A Level
• Bachelor of Business Administration (BBA)
• O Level
• American International University Bangladesh,North South University,Independent University, Bangladesh,BRAC University,Uttara University students will get preference

• IELTS

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, Call Center
• Freshers are also encouraged to apply.

• Age At most 35 years
• Only Male

• Experience in B2B, B2C Cold Calling, Telemarketing in Any International Call Center will get higher priority.
• Fluently Speaking English and Good sales ability is MUST.
• Excellent communication skill.
• The patience and ability to engage customers in conversation.
• Working knowledge of relevant computer software.
• The ability to handle rejection and stress in soliciting customers.

• Handle inbound and outbound calls professionally and efficiently

• Provide accurate information and resolve customer queries

• Maintain a high level of customer satisfaction

• Record call details and update CRM systems as needed

• Work closely with the team and supervisors to meet quality benchmarks

• T/A,Performance bonus,Over time allowance
• Salary Review: Yearly

• Transport Allowance 2000 BDT

• Attendance 2000 BDT

• Sales Bonus : 3000 to 25000 BDT [ Based on performance ]

• Punctuality Bonus 1000 BDT [ If you attend office everyday in time and follow Professionalism ]

• Prayer Bonus 1000 BDT [ For those who Pray 5 times a day ]