Customer Support & Onboarding Specialist
Job Description
Title: Customer Support & Onboarding Specialist
Company Name: Azolve Technologies Bangladesh Ltd.
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: MS Word/ Excel/ PowerPoint/ OneNote
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support, IT Support Service
∎ The applicants should have experience in the following business area(s):
Software Company
Job Context:
∎ Job ID: 20003
∎ Provide first class level 1 support to our customers, promptly responding to their enquiries
∎ Ensure accurate customer advice on the features available and the set-up of our application
∎ Provide excellent customer service through phone and/or email
∎ Support the implementation by configuring GoMembership
∎ Work effectively with other team members to get the best outcome for our customers
Job Responsibilities:
∎ Excellent English is a must! Both spoken and written
∎ Must have 1-3 years experience with level 1 support
∎ Good knowledge of MS Office/Google Docs (MS Word, MS Excel, MS PowerPoint, etc)
∎ Excellent, enthusiastic communication skills, verbal and written
∎ Be able to work in a flexible time shift that will cover multiple time zones
∎ Methodical approach, excellent organisation and analytical skills
∎ Be proactive and able to work under pressure, independently for a long time
∎ Team oriented, and ability to work in a multicultural environment
∎ Good aptitude understanding people's problems
∎ Great discipline, manners and work ethics
∎ Must be able and willing to work from home as we operate a blended office and home working environment
Salary:
∎ Negotiable
∎ Competitive salary & flexible holiday schemeA friendly, fun and international group of peopleFlexible working environment (blended home and office)
Application Deadline: 16 Oct 2020
Company Information:
∎ 3 Oct 2020
∎ Azolve Technologies Bangladesh Ltd.
∎ Address : 12 Kawran Bazar, BDBL Bhaban (4th floor)
∎ Web : www.azolve.com
∎ Business : Azolve is home to GoMembership, one of the fastest growing membership and event solutions in the UK. Azolve Technologies (Bangladesh) Limited is a wholly owned subsidiary, and the team based in Dhaka are responsible for developing, delivering and supporting the GoMembership Software as a Service and other Azolve applications. For more information on GoMembership visit www.gomembership.com.
Category: IT/Telecommunication
Read Before Apply: Only online applications will be considered.
