Title: Customer Support Executive
Company Name: Get Aid Ltd
Vacancy: 5
Age: 18 to 35 years
Job Location: Dhaka (Banani)
Salary: Negotiable
Experience:
সুন্দর বাচনভঙ্গিসহ বাংলা ও ইংরেজিতে কথা বলার দক্ষতা।
কম্পিউটার পরিচালনার বেসিক জ্ঞান।
সমস্যা সমাধানের মতো মানসিকতা।
টাইম মেইনটেইন করার মানসিকতা।
Job Context: Get-Aid Ltd., an IoT-enabled smart service provider, is looking for proactive Customer Support Executives to ensure smooth service and user satisfaction.
Job Responsibilities:
Respond to calls, WhatsApp messages & in-App feedback from users.
Provide accurate info & resolve service-related issues.
Coordinate with the operations team for quick problem-solving.
Keep records of customer interactions & prepare reports.
Share user feedback with operations teams.
Duty Type: Roster-based schedule
Holiday:
1 day per week, based on mutual understanding with team members.
No government holiday applicable.