Customer Support Executive (Female)

Job Description

Title: Customer Support Executive (Female)

Company Name: Pink Solution

Vacancy: 4

Age: 20 to 32 years

Job Location: Dhaka (Aftabnagar)

Salary: Tk. 10000 - 15000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): E-commerce
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): E-commerce
• Freshers are also encouraged to apply.

• Age 20 to 32 years
• Only Female

• Candidates should live in or near Aftabnagar and must have good writing skills in both English and Bengali.

Job Context: We are looking for a smart, honest, energetic, and ambitious female candidate who is eager to grow with our team. The ideal candidate should be passionate about e-commerce, capable of handling customer communication in English, and comfortable working in a fast-paced online business environment. This is a great opportunity for someone who wants to develop a long-term career in online marketplace management and customer service.

Job Responsibilities

• Listing products on online marketplaces (e.g., Daraz, Facebook, etc.)

• Managing and updating online shop content regularly

• Communicating with customers through messages (in English)

• Completing daily tasks assigned by the management

• Assisting the team leader with additional responsibilities when needed

• Ensuring a positive customer experience through responsive and friendly support

• Maintaining accuracy and professionalism in all assigned work

• Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

• Attendance Bonus will be provided based on punctuality and regular presence.

• Motivational Increment every 6 months, based on performance and skill development.

• Yearly Increment depending on overall performance, contribution, and growth.

• We ensure a 100% safe, respectful, and supportive working environment for all female employees.

• Female candidates are preferred, as the majority of our current team consists of women, fostering a comfortable and collaborative atmosphere.

• Flexible for students - You will have the opportunity to work while continuing your studies, ensuring both professional and academic growth.