Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: E-Tel

Vacancy: 6

Age: 18 to 28 years

Location: Dhaka (PanthaPath)

Salary: Tk. 9000 - 12000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Call Center, E-commerce, F-commerce
∎ Freshers are also encouraged to apply.

Published: 13 May 2024

Education:
∎ HSC
∎ Diploma in Engineering

Requirements:

Additional Requirements:
∎ Age 18 to 28 years
∎ Running Student allowed

Responsibilities & Context:
∎ We are looking for Customer Support Executive to assist in chatting, calling, getting online orders, data entry, etc for our E-commerce website and facebook page. Computer knowledge. Customer handling online. Ensure customer satisfaction. Positive attitude and self-motivation. Receive & make calls to the customers. Capable to handle customer queries/complaints instantly. Capable of handling incoming/ outgoing calls. Collect customer feedback. Preferred 0-1 year of work experience managing social media for online businesses.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (PanthaPath)

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ E-Tel
∎ Address: ETEL, Shop No -69,70, Basement-2, Bashundhara City, Panthapath ,Dhaka 1215, Bangladesh.
https://etel.com.bd
∎ We started Etel because we wanted to make it easier for people in Bangladesh to find and buy affordable smartphone parts. We know how difficult it can be to track down the right part for your phone, and we wanted to make the process as simple and straightforward as possible.

We’re a small team, but we’re passionate about what we do. We love helping our customers get the Mobile parts they need, and we’re always on the lookout for new and better products to offer.

Etel is dedicated to ensuring Customers can have great quality through efficient logistics thereby creating an improved customer experience. We support our local and international vendors and businesses through 200 brands, with thousands of clients throughout Bangladesh.

We also offer free returns and various payment methods including Cash on delivery, Online Payments, Card on delivery, and bKash with all of our products. Follow us on Facebook and Twitter to stay updated about our latest offers and promotions. Happy Online Shopping!

Address::
∎ Address: ETEL, Shop No -69,70, Basement-2, Bashundhara City, Panthapath ,Dhaka 1215, Bangladesh.
∎ https://etel.com.bd
∎ We started Etel because we wanted to make it easier for people in Bangladesh to find and buy affordable smartphone parts. We know how difficult it can be to track down the right part for your phone, and we wanted to make the process as simple and straightforward as possible.We’re a small team, but we’re passionate about what we do. We love helping our customers get the Mobile parts they need, and we’re always on the lookout for new and better products to offer.Etel is dedicated to ensuring Customers can have great quality through efficient logistics thereby creating an improved customer experience. We support our local and international vendors and businesses through 200 brands, with thousands of clients throughout Bangladesh.We also offer free returns and various payment methods including Cash on delivery, Online Payments, Card on delivery, and bKash with all of our products. Follow us on Facebook and Twitter to stay updated about our latest offers and promotions. Happy Online Shopping!

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 20 May 2024

Category: IT/Telecommunication

Interested By University

University Percentage (%)
15.29%
Daffodil International University 3.18%
National University 1.91%
East West University 1.91%
North South University 1.27%
Dhaka city college 1.27%
Bangladesh University 1.27%
Dinajpur polytechnic institute 1.27%
Tejgaon College 1.27%
Pabna Politechnic Inistitiute 1.27%

Interested By Age Range

Age Range Percentage (%)
20-30 76.43%
31-35 3.82%
36-40 0.64%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 82.80%
20K-30K 13.38%
30K-40K 1.91%
50K+ 1.91%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 55.41%
0.1 - 1 years 12.74%
1.1 - 3 years 19.11%
3.1 - 5 years 7.01%
5+ years 5.73%

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