Customer Service Quality Assurance (Part-Time)

Job Description

Title: Customer Service Quality Assurance (Part-Time)

Company Name: WEFUN

Vacancy: --

Age: at most 35 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 1 to 5 years
∎ The applicants should have experience in the following business area(s):Software Company
∎ Freshers are also encouraged to apply.

Published: 26 Apr 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age at most 35 years
∎ Native in Bangali and English.
∎ Have a certain understanding of chat App and possess the ability to learn quickly.
∎ Have a certain knowledge of using office productivity software.
∎ Possess problem-solving skills, excellent communication abilities, proactive work attitude, and strong sense of responsibility.

Responsibilities & Context:
∎ Responsible for the quality of customer service for the Bengali speaking region on chat App, promptly correcting any errors through quality assurance methods, and evaluating customer service performance.
∎ Skilled at identifying issues within the customer service team and providing timely feedback to team leader for optimization and improvement.
∎ Regularly provide quality inspection data analysis and develop customer service improvement plans based on the analysis results.
∎ Complete other tasks assigned by team leader.

Skills & Expertise:

Workplace:
∎ Work from home

Employment Status: Part Time

Job Location: Dhaka

Company Information:
∎ WEFUN
∎ 2 VENTURE DRIVE#14-02VISION EX

Address::
∎ 2 VENTURE DRIVE#14-02VISION EX

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 25 May 2025

Category: IT/Telecommunication