Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Smart Traveler Park

Vacancy: 3

Age: 24 to 32 years

Job Location: Dhaka (Kuril)

Salary: Negotiable

Experience:

  • 1 to 3 years


Published: 2026-04-11

Application Deadline: 2026-04-21

Education:
    • Bachelor of Commerce (BCom)
MS Word, MS Excel, Email, English Typing (25 WPS), Bangla Typing (20 WPS)

Requirements:
  • 1 to 3 years


Skills Required: call center supervisory management,Call Centre Management,Call centre training

Additional Requirements:
  • Age 24 to 32 years


Responsibilities & Context:
  • Deliver prompt and reliable customer service by identifying customer needs and providing accurate, clear information.

  • Respond to customer inquiries and concerns immediately with professionalism and care.

  • Maintain regular reporting to supervisors on customer interactions, feedback, and operational updates.

  • Demonstrate strong communication skills to effectively engage with customers and internal teams.

  • Accurately create invoices and record transactions in a timely manner.

  • Maintain and update customer records using CRM software to ensure efficient service and accurate data tracking.



Job Other Benifits:
  • Mobile bill,Over time allowance,Performance bonus
  • Salary Review: Yearly
  • Festival Bonus: 2
    • Two festival bonuses will be provided annually.

    • Sales commissions are rewarded.



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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