Customer Service Officer, Cash -Jashore Branch (Associate Officer to JO)

Job Description

Title: Customer Service Officer, Cash -Jashore Branch (Associate Officer to JO)

Company Name: A reputed Private Commercial Bank

Vacancy: --

Age: Na

Job Location: Jashore

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Banks

• Masters

• Master's in any discipline from reputed University with no third division in academic records.

• At least 1 year
• The applicants should have experience in the following business area(s): Banks

• Smart, Team player, paired with agile mindset and can-do attitude

• Good communication skill in Bangla and English

• Very good skills in MS Office

Job Grade: Associate Officer to Junior Officer

Key Job Responsibilities:

• Greet and provide smooth customer services to all customers enter into the cash service counter.

• Receive all sorts of cash deposits like account deposit, bill payment, remittance etc.

• Make Payment in due course of all sorts of open cheques over the counters.

• Counting, sorting and packeting of currency notes of all types of denominations as per circulars/guidelines of Bangladesh Bank.

• Record and maintain cash registers, vault register, counter, vault & cash transit insurance both in CBS and Manual.

• Maintain AML and other cash related compliance as per regulatory guidelines of cash operations.

• Ensure customer satisfaction by providing front line services on any query from customers end.

• Any other work / responsibility as and when assigned by the supervisor/Management of the Bank.