Customer Service - Freight Forwarding
Job Description
Title: Customer Service - Freight Forwarding
Company Name: Transmarine Cargo Service LLC
Vacancy: 2
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 3 years
Published: 2025-07-09
Application Deadline: 2025-08-07
Education:
- Bachelor/Honors
Requirements:
- At least 3 years
Skills Required: Freight Forwarding
Additional Requirements:
Responsibilities & Context:
Job Description / Responsibility:
Handle customer inquiries, bookings, and shipment coordination for air and sea freight (FCL/LCL).
Liaise with shipping lines, carriers, and overseas agents for smooth cargo movement.
Coordinate with the head office for daily shipment updates and status reports.
Prepare and review shipping documentation including BLs, invoices, packing lists, etc.
Ensure timely and accurate data entry in the system and update shipment tracking.
Provide customers and UAE office with updates on cargo ETAs, delays, or exceptions.
Maintain proactive communication with clients, resolving queries and issues promptly.
Work closely with the sales and operations teams to ensure service excellence.
Maintain accurate records and documentation in compliance with company standards.
Assist with coordinating customs clearance and regulatory compliance as required.
Job Other Benifits:
Other Benefits: Applicable as per company policy
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Commercial
