Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Maxim Label & Packaging (Bangladesh) Private Limited

Vacancy: 05

Age: 25 to 38 years

Job Location: Dhaka (Ashulia)

Salary: Negotiable

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Packaging Industry, Garments Accessories

Published: 2026-06-03

Application Deadline: 2026-07-03

Education:

• Graduate/Masters from any reputed university (Major in Marketing/ Management/ Commerce Background are highly preferable)

Requirements:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Packaging Industry, Garments Accessories

Skills Required: Adobe Illustrator,Adobe Photoshop,Communication and interpersonal skill,Fluent in English,Microsoft Excel,Microsoft PowerPoint,Microsoft Word,Proactive and Positive attitude

Additional Requirements:

• Age 25 to 38 years

Responsibilities & Context:

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Open customer accounts by recording account information.

• Maintain customer records by updating account information.

• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Visit customers and maintain good business relationship to ensure timely recovery of debts.

• Implement and maintain a set of comprehensive Credit Risk Policies and Procedures.

• Other duties as delegated from time to time by the management.

Job Other Benifits:

• T/A,Provident fund,Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2

• Annual Leave

• Service Benefit

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre