Customer Research Officer (CRO)
Job Description
Title: Customer Research Officer (CRO)
Company Name: Mayaboti
Vacancy: --
Age: 20 to 32 years
Job Location: Dhaka (Mirpur 10)
Salary: Tk. 15000 - 20000 (Monthly)
Experience:
- At least 1 years
- The applicants should have experience in the following business area(s): E-commerce
- Freshers are also encouraged to apply.
Published: 2024-06-01
Application Deadline: 2024-06-06
Education:
Requirements:
- At least 1 years
- The applicants should have experience in the following business area(s): E-commerce
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 20 to 32 years
- Bachelor`s degree in any discipline, English literature, Marketing, or a related field .
- Freshers are highly encouraged
- (preferred)
- Proven experience in a customer service or sales role
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- A positive attitude and a passion for providing exceptional customer service.
Responsibilities & Context:
We are seeking a dynamic and enthusiastic Customer Relationship Officer (CRO) to join our sales team. This is the sister concern of Mayaboti. The ideal candidate will be responsible for building and maintaining strong relationships with customers to convince, ensure satisfaction and retention. As a CRO, you will act as a liaison between our company and its customers (foreign clients) to sale our service , inquiries, resolving complaints, and ensuring a positive customer experience.
Sale our services to foreign clients.
Build and maintain strong, long-lasting customer relationships.
Understand customer needs and requirements to recommend solutions or products that best meet their objectives.
Keep accurate records of customer interactions and transactions using WhatsApp .
Stay up-to-date with service knowledge, industry trends, and competitors
Job Other Benifits:
1. Fixed monthly Salary of (15,000 - 20,000)
2. Competitive salary
Performance-based incentives.
3. Paid time off
Opportunities for career advancement.
4. Coffee, Snacks and office friendly environment assurance.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
