Customer Relationship & Social Media Executive
Job Description
Title: Customer Relationship & Social Media Executive
Company Name: Purbani Group
Vacancy: --
Age: Na
Job Location: Dhaka (GULSHAN 1)
Salary: Negotiable
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Boutique/ Fashion, E-commerce, Online Retail Startup
Published: 2025-09-21
Application Deadline: 2025-09-27
Education:
- Bachelor/Honors
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Boutique/ Fashion, E-commerce, Online Retail Startup
Skills Required: CRM,Customer Relations,Customer Support,Social Media Management
Additional Requirements:
- Only Female
Excellent communication skills, Strong interpersonal, empathetic and problem-solving skills.
Familiar with WhatsApp Business, Meta Business Suite, and basic social media tools.
Organized and detail-oriented to manage CRM databases.
Ability to work independently and as part of a team.
Eager to learn and improve - must be open to coaching, feedback, and skill development.
Responsibilities & Context:
Job Context:
We are looking for a dynamic and customer-focused Relationship & Social Media Executive For our Retail Clothing Brand to play a vital role in strengthening our brand`s customer engagement and online presence.
Job Responsibilities:
Confirm customer orders and ensure timely updates.
Retain and engage customers to encourage repeat purchases.
Assist in planning, coordinating, and executing events, exhibitions, and brand activations.
Act as a brand representative during events - greeting customers, handling queries, and promoting products.
Gather customer feedback and insights from both online and offline channels.
Support the marketing team with campaigns, promotions, and loyalty initiatives.
Manage company social media platforms (Facebook, Instagram, etc.).
Post content consistently (with marketing support) and engage with followers.
Respond to comments, messages, and mentions quickly.
Convert social media inquiries into confirmed orders.
Support campaigns, promotions, and product launches on social media.
Suggest creative ideas to improve customer engagement and brand image.
Job Other Benifits:
- T/A,Mobile bill
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.25% |
| University of Dhaka | 2.90% |
| 2.90% | |
| Bangladesh University of Professionals | 2.90% |
| University of South Asia | 2.90% |
| Manarat International University | 2.90% |
| American International University Bangladesh (AIUB) | 2.90% |
| Stamford University Bangladesh | 1.45% |
| IST (National University) | 1.45% |
| Government bangabandhu college, Dhaka | 1.45% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 76.81% |
| 31-35 | 13.04% |
| 36-40 | 7.25% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 27.94% |
| 20K-30K | 54.41% |
| 30K-40K | 13.24% |
| 40K-50K | 1.47% |
| 50K+ | 2.94% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 31.88% |
| 0.1 - 1 years | 13.04% |
| 1.1 - 3 years | 27.54% |
| 3.1 - 5 years | 14.49% |
| 5+ years | 13.04% |
