Sales Office Coordinator

Job Description

Title: Sales Office Coordinator

Company Name: X-group Chain Restaurant & Hospitality Management

Vacancy: --

Age: At least 22 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Trading or Export/Import, Restaurant, Catering

• Bachelor/Honors

Candidates with a Diploma in Hotel Management or Hospitality from a reputed, government-approved institution will be given preference.

• At least 3 years
• The applicants should have experience in the following business area(s): Trading or Export/Import, Restaurant, Catering

• Age At least 22 years
• Only Male

• Greet and entertain all visitors, customers, with professionalism and warmth.

• Build and maintain strong, long-term relationships with corporate customers to ensure repeat business and customer loyalty.

• Ensure customer satisfaction by providing best of services and maintain decent relationships with the clients/customers.

• Communicate promotions, events, and updates to corporate clients via email, phone, or in-person meetings.

• Work closely with the team to ensure seamless service delivery, including menu selection, seating arrangements and timelines.

• Act as the main point of contact for corporate clients, addressing inquiries, reservations, and special requests.

• Organize and manage corporate events, meetings, and catering orders, ensuring all details are executed flawlessly.

• Collect feedback from corporate customers and collaborate with the restaurant team to implement improvements.

• Maintain accurate and up-to-date records of corporate clients in the customer database.

• Assist in creating and distributing marketing materials targeted at corporate clients.

• Develop strategies to enhance customer satisfaction and retention.

• Prepare necessary documents, presentations and reports for a variety of business meetings across locales.

• Monitor the activities of the competitors, conduct survey on market condition & product development and offer corrective measures to head of sales.

• Identify opportunities to upsell services such as catering, private dining, or event hosting.

• To be responsible for receiving letters, messages, documents and dispatch them to concerned end by keeping records.

• Track and report on corporate customer activity, including sales, feedback, and retention rates.

• Ability to multi tasks and work under pressure in a fast-paced environment.

• Company business related any others task assign by Management.