Customer Relationship Officer (CRO)/Marketing Executive (Social Media)
Job Description
Title: Customer Relationship Officer (CRO)/Marketing Executive (Social Media)
Company Name: Global Heavens MB(PVT) LTD.
Vacancy: 5
Age: 25 to 35 years
Job Location: Dhaka (Wari)
Salary: Tk. 15000 - 16000 (Monthly)
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Wholesale
Published: 2025-12-06
Application Deadline: 2025-12-31
Education:
- Bachelor/Honors
- Bachelor of Business Administration (BBA)
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Wholesale
Skills Required:
Additional Requirements:
- Age 25 to 35 years
- Only Female
Skills Required: Computer skill, Customer Service.
Skills & Expertise: Microsoft Word, PowerPoint, Excel
Responsibilities & Context:
Relationship Building: Develop and nurture strong, positive relationships with new clients of Pakistani cloth brand buyers and sellers, acting as the primary point of contact over the phone.
Issue Resolution: Handle customer inquiries over the phone, complaints, and issues promptly and professionally, ensuring satisfactory outcomes and escalating issues when necessary.
Customer Advocacy: Gather and analyze customer feedback to identify areas for improvement in products and services, and advocate for customer needs within the company.
Retention and Loyalty: Develop and implement strategies, such as loyalty programs and customized campaigns, to increase customer retention and reduce churn.
Business Growth: Identify opportunities for cross-selling and upselling, and collaborate with sales and marketing teams to drive revenue growth and achieve targets.
Business Reviews: Conduct regular business and account reviews to assess the financial impact of by analyzing Daily report.
Customer Hunting: Search wholesaler companies by browsing the Social Media Platform to connect with network and listing them.
Communicate through Social Media Platform: Browse the Social Media Platform and communicate with them to search the customer and reply all the queries made by online customers.
Job Other Benifits:
Depends on capabilities.
Festival Bonus: 2 ( Applicable after completing of probation period.
We fully guarantee a safe working environment for female employees.
Women are preferred because most of the staff in the office is female. You will get the opportunity to work with us in a friendly environment.
Lunch - Fully subsidized.
Evening Snacks - Fully subsidized.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| Eden Mohila College | 8.47% |
| National University | 3.39% |
| Bangladesh Open University | 3.39% |
| Govt. Eden Mohila College | 3.39% |
| National college of Home Economics | 1.69% |
| Dhaka International University | 1.69% |
| fazlul haque mohila college | 1.69% |
| Moulovi Abdul Hye Memorial School and College | 1.69% |
| College Of Business Science & Technology | 1.69% |
| Jatiya Kabi Kazi Nazrul Islam University | 1.69% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 71.19% |
| 31-35 | 15.25% |
| 36-40 | 6.78% |
| 40+ | 1.69% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 88.14% |
| 20K-30K | 10.17% |
| 30K-40K | 1.69% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 37.29% |
| 0.1 - 1 years | 18.64% |
| 1.1 - 3 years | 27.12% |
| 3.1 - 5 years | 6.78% |
| 5+ years | 10.17% |
