Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: Center Of Digital Marketing- CDM

Vacancy: --

Age: 23 to 35 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Training Institutes, Advertising Agency, Travel Agent, Direct Selling/Marketing Service Company, Call Center

• Bachelor/Honors

• 1 to 3 years
• The applicants should have experience in the following business area(s): Training Institutes, Advertising Agency, Travel Agent, Direct Selling/Marketing Service Company, Call Center

• Age 23 to 35 years

We are seeking intelligent, energetic, and communication-focused individuals who are passionate about fostering strong client relationships. As a CRO, you will play a key role in connecting with our prospects and existing clients to ensure satisfaction, trust, and business growth.

• Respond to client queries via phone, WhatsApp, email, and social media.

• Follow up with leads, maintain communication logs, and ensure timely responses.

• Build strong relationships with existing customers to ensure repeat business.

• Coordinate with the marketing, sales, and creative teams to fulfill client needs.

• Handle basic complaints and escalate complex issues to higher management.

• Ensure top-quality customer service and a professional brand image.

• Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Snacks