Customer Relationship Management/TeleSales

Job Description

Title: Customer Relationship Management/TeleSales

Company Name: SHOPNIL Group

Vacancy: --

Age: 20 to 40 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 10000 - 12000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Design/Printing/Publishing, Architecture Firm, Interior Design, Developer
• Freshers are also encouraged to apply.

• Higher Secondary
• Diploma
• Bachelor/Honors
• Masters

• 1 to 3 years
• The applicants should have experience in the following business area(s): Design/Printing/Publishing, Architecture Firm, Interior Design, Developer
• Freshers are also encouraged to apply.

• Age 20 to 40 years

Job Title:

Executive / Senior Executive - Tele-Sales & Customer Relation (Females Only)

Company Name:

SHOPNIL GROUP

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Job Context:

SHOPNIL GROUP is seeking dynamic, target-oriented, and articulate Female Professionals to join our team as Tele-Sales & Customer Relation Executives. The ideal candidates will be responsible for handling client inquiries through digital channels, driving inbound/outbound tele-sales, and supporting business growth across our premium Real Estate, Interior Design, and Property Service sectors.

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Job Responsibilities:

• Conduct outbound calls to prospective clients from the company database to pitch services, generate leads, and drive direct sales closures.

• Ensure prompt, professional, and accurate responses to all incoming customer queries and calls across official digital platforms, including WhatsApp and Facebook Messenger.

• Achieve individual and team-assigned monthly sales targets set by management.

• Coordinate with the company's Architect to occasionally conduct client site/project visits following a successful sales confirmation.

• Establish, cultivate, and maintain robust long-term relationships with clients through systematic follow-up calls and premium customer care.

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Employment Status:

Full-time

Workplace:

Work at office

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Educational Requirements:

• Bachelor’s degree in any discipline.

• Undergraduate / Running Honors students possessing exceptional communication and convincing skills are highly encouraged to apply.

• A major in Marketing (BBA/MBA) will be considered an added advantage.

Experience Requirements:

• 1 to 2 years of proven experience in Tele-sales, Inside Sales, or Customer Support.

• Prior experience in Real Estate, Interior Design, or Architectural firms is highly preferred, but fresh candidates with outstanding communication skills are also welcome.

Additional Requirements:

• Age: 22 to 35 years.

• Only female candidates are eligible to apply.

• Must possess excellent convincing power, a proactive attitude, and the resilience to perform effectively under corporate sales targets.

• Willingness and flexibility to occasionally travel to client project sites along with the Architect after a deal is locked.

• High proficiency in digital communication, with the ability to chat professionally and error-free on WhatsApp and Messenger.

• Excellent verbal articulation with a clear voice tone in both Bengali and English.

• Basic computer literacy, including internet operations and proficiency in MS Excel.

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Salary:

Negotiable (Commensurate with experience, skills, and qualifications)

Compensation & Other Benefits:

• Highly attractive Sales Commissions and Performance Incentives.

• Festival Bonus: 2 (Annually).

• Safe, professional, and progressive corporate work environment.

• Structured career growth opportunities based on performance metrics.

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Job Location:

Dhaka (Gulshan-1)

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Company Information & Address:

SHOPNIL GROUP Corporate Headquarters: House: GA-81/B, Level-4, Gulshan-1 (Link Road), Dhaka-1212, Bangladesh. Website: www.shopnilinterior.com