Customer Experience (CX) Executive - Bashundhara Sports City
Job Description
Title: Customer Experience (CX) Executive - Bashundhara Sports City
Company Name: Bashundhara Group
Vacancy: 01
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience: --
Published: 2026-03-08
Application Deadline: 2026-03-31
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Role Overview
The CX Executive will ensure timely and professional communication with customers across digital and telephonic channels while supporting customer satisfaction and retention initiatives.
Key Responsibilities
Respond to customer queries across social media platforms
Handle inbound calls efficiently
Make outbound calls for follow-ups and push sales
Maintain response time and service quality standards
Coordinate with internal teams to resolve customer concerns
Support customer engagement and retention initiatives
Job Other Benifits:
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
